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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7591 reviews)

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4.88

Based on 7,591 reviews, last reviewed 17th Apr 2025

8% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great online bank. Great online bank with very user friendly app. Reviewed on: 15th April 2025

Latest lowest rating:

1

They do not work with complex company structures. They do not work with complex company structures. Reviewed on: 17th April 2025

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Starling Bank Business Account reviews (7591)

Best move we have ever made

We banked with RBS for 10 years and were absolutely sick of terrible service online, on telephone and in person. We actually reached the point where we closed all six of our accounts in one swooping visit to a branch and said enough is enough, Moving to Starling has been a breath of fresh air. Everything is straightforward. Customer service is fantastic and we love banking with Starling and recommend everywhere we go. Thank the lord someone came along and provided a better, decent bank for us! Cheers guys. Reviewed on: 5th April 2023

Brilliant bank

Starling totally meets my business banking needs. It's app is so easy to use. I would recommend to any business looking for a bank that supports small businesses. Reviewed on: 5th April 2023

Starling is the best bank by far

Great app, zero charges for life, what's not to like ? Makes traditional banks look pointless and outdated. Reviewed on: 5th April 2023

Great functionality and customer service

Easy to use and good customer support Reviewed on: 5th April 2023

Proactive banking at its best

Starling make you feel that they are your business partner, rather than an beholden chattel l, as do the traditional banks. Starling’s proactive toolset and support gets top marks from me. Thanks! Reviewed on: 5th April 2023

Brilliant! Literally can't fault them!

Fab customer service, set up, ongoing support etc. Deserves the win! Reviewed on: 5th April 2023

Very good

Great service, great product, great price! There's only one criticism, and that's how the bank is viewed by certain funders (I work in charity sector). They still seem to have this perception that as an online bank, it is inherently risky or something. Whereas, in reality, Starling is the ONLY bank that actually provides an acceptable level of customer service. The others are terrible. Starling are great online and great on the phone. I know this isn't the responsibility of this award scheme, but please do influence when you can. Starling could massive help the charity sector, by providing this excellent level of service to these kinds of entities. Rather than the blob of the high street banks. Reviewed on: 5th April 2023

simple easy banking

Technology just works!! Simple app, great service - very happy with Starling as my business bank Reviewed on: 5th April 2023

Fantastic Product / Service

Fantastic account. Real time updates on transactions and I even know what to expect in or go out the next day. Customer service is second to none. I’ve even now got a personal account with them. I won’t be going anywhere! Reviewed on: 5th April 2023

Best by miles

Everything you need Absolutely brilliant Reviewed on: 5th April 2023

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