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Starling Bank: Business account reviews

Name: Business account
Rating: 4.83 (7604 reviews)

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4.83

Based on 7,604 reviews, last reviewed 1st Jun 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Customer service is excellent and response. Customer service is excellent and response. App feels very safe and is easy to navigate. We have business and personal banking with Starling and have ... Read more Reviewed on: 1st June 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7604)

Best online bank love the bookkeeping software

Best online bank spacialy bookkeeping software Reviewed on: 14th March 2024

It's not a bank but an app with banking license.

It's not a bank which runs on an app. It's an app which somehow got banking license. I have been dealing with them for nearly 3 years. Their customer service team and policies reflect they don't know basics of banking and internal procedures are highly inefficient. Reviewed on: 14th March 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. Please come through live chat in the app, or give us a call on 020 7930 4450, so our team can take a look into this further for you. Team Starling Response date: 20th March 2024

User friendly and efficient

The App is very easy to use. I have had no issues with the bank at all Reviewed on: 14th March 2024

Easy to use app and very reliable

Easy to use app and very reliable, with the right level of security. Enough so it feels safe, but not too much that it drives you nuts trying to get something done. Just wish utilise was a payment category, or you could add your own. Reviewed on: 14th March 2024

Always fantastic service.

Always fantastic service. App easy to use. Great security when logging in online. Easy to pay cheques in. Would highly recommend to anyone. Reviewed on: 14th March 2024

Does what you need.

Does what you need. Easy to navigate, get appropriate notifications. get responses quickly Reviewed on: 14th March 2024

Banking at its best

Very easy to use, clear on all transactions. Very secure which is a great comfort. Have never had any problems. Reviewed on: 14th March 2024

seems to have lost their way this year

not the same service as it used to. Not a good bank for business anymore Reviewed on: 14th March 2024

Reply from Starling Bank Hi there, we're sorry to hear this. We'd like to understand this better, as we're always looking to improve our service. Please give us a call on 020 7930 4450. Team Starling Response date: 20th March 2024

Moved over from another bank and find the service fi...

Moved over from another bank and find the service first class. top marks! Reviewed on: 14th March 2024

Easy to use app.

Easy to use app. Never had any issues at all. Everything appears very secure. Reviewed on: 14th March 2024

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