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Starling Bank: Business account reviews

Name: Business account
Rating: 4.83 (7604 reviews)

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4.83

Based on 7,604 reviews, last reviewed 1st Jun 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Customer service is excellent and response. Customer service is excellent and response. App feels very safe and is easy to navigate. We have business and personal banking with Starling and have ... Read more Reviewed on: 1st June 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7604)

The best bank in the world

The feature of banking, incredible product thats easy to use, customer service that care and make a difference. Starling is in a league of one and it's the champion of bank. Reviewed on: 7th January 2022

Perfect

Suits our business perfectly, can't recommend enough Reviewed on: 6th January 2022

Quick, simple, controlled banking

Quick, simple, controlled banking. Great 24/7 customer service Reviewed on: 6th January 2022

Terrible company during covid

Starling bank conducted illegal credit checks on people who applied for covid support loans even though these were not permitted under the scheme, something the FOS have subsequently confirmed. Avoid and go with a proper bank Reviewed on: 6th January 2022

Amazing

Just so easy to use!! Love it!! I recommend them to everyone for there business banking! Reviewed on: 6th January 2022

Still the best bank around!

I've been a Starling Bank customer for just over 4 years. They have a great, modern app that allows you to do all your banking on the move. There's no need to carry card readers - you have full control of your account via the secure app. Lots of features, including payee management, spending reports, separate savings spaces, foreign currency, digital cheque imaging and bill splitting with friends, to name a few! 24/7 support is available when needed. As well as personal current accounts, they also offer business and children's accounts. I'm a very happy customer and I recommend Starling to all my family and friends. Reviewed on: 6th January 2022

Horrible customer service

Cheap online bank, no customer service at all, cannot resolve simple issues Reviewed on: 10th November 2021

Do NOT use Starling Business

Do NOT switch to Starling Business banking. Its okay if you're a new business and probably transact about 1k per month but if you are an established business and deal with a commercial level of transactions, then Starling isn't for you. They don't really have a Business banking department. For them it's just an extra offering and this is where things go wrong. Starling is a very new 'bank' they don't have the infrastructure, resources, personnel or knowhow of industry level business banking so your 'business account' at Starling is not really designed for business. They will restrict accounts without notice, preventing incoming and outgoing payments, then ask you for a documents which have no relation to the issue they raised. This can take weeks to resolve because they don't really have specialists who can deal with this. My business account was blocked twice. Both occasions I received payments from a payee who has regularly paid into my account and Starling decided to investigate. Starling will blabber on about how they are a regulated bank (all banks are regulated) and how they have to perform AML checks (they all have to), they say this measure is to protect you (nope total garbage) but Starling seems to enjoy having a rulebook of their own. Stick to established high Street banks as they have real infrastructure, personnel and resources in place to facilitate your banking service. Do not make the mistake please because just because you think its cheaper, joining process is easier or you are enticed by the nice looking app. All of these things are at the expense of the quality of service. I am now using a proper bank for my business account. Please do not use Starling or any other App based 'challenger' bank. They just do not have the infrastructure in place to offer you a proper business banking service. Reviewed on: 6th September 2021

Much better user experience compared to high street banks

Their app is great. Access to multiple business and current accounts. Very responsive, reliable and easy to use. Lots of updates over the years since I've started using Starling Bank. Integration with FreeAgent is great and works flawlessly. Reviewed on: 3rd September 2021

Bad bank or company .

Bad Company. They cant manage accounts properly. My manager deposits money in his bank and sends me the money that I give him because I don't have enough time to go to the post office to deposit .so they blocked my account. I send them all confirmation and photos of transfers. After 10 days of blocking they make a decision to close the account. Don't open guys and try to not cooperate with them. They cant explain the main reason. Managers have a high street card. Reviewed on: 20th July 2021

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