Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14693 reviews)

View other StepChange products

4.95

Based on 14,693 reviews, last reviewed 14th Jul 2025

169400% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

My step change journey. I felt such a relief after contacting step change. I was drowning in debt, and was worried about speaking to someone about it, but it was all done onl... Read more Reviewed on: 14th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14693)

Review of the StepChange, Debt Management:

Supportive and Caring

Stepchange is the understanding, none criticising option for anyone who has unfortunately fell into debt I would sure recommend them. Reviewed on: 3rd August 2021

My step change journey.

I felt such a relief after contacting step change. I was drowning in debt, and was worried about speaking to someone about it, but it was all done online, it was so easy. Now I am debt free, it feels amazing. I’m so glad I made the decision to contact step change. Reviewed on: 14th July 2025

Life changing decision to speak to step change

Simply amazing. From the first point of contact to my last payment to become debit free they were there relentlessly for 5 years of my life. Life changing customer service. Never judgemental always positive and impartial. Reviewed on: 13th July 2025

The best help I’ve ever had

They were so helpful in every way I really appreciate everything they did for me I would have been lost without them I so grateful for there help thank you step change… Reviewed on: 13th July 2025

I had seen debt adverts for ages feeling scared but...

I had seen debt adverts for ages feeling scared but knowing deep down I needed help. I knew I needed to do something when I started taking out cash on my credit card to pay bills. StepChange are a life saver. They gave me excellent advice, talked me through every step and I’m now on a debt management plan with them. I feel about 10 stone lighter and like I can breathe for the first time in years. I make one payment every month that is split between my creditors. I have a budget now that stick to every month all thanks to StepChange. Really cannot thank them enough. Reviewed on: 12th July 2025

I cannot praise Stepchange highly enough Every membe...

I cannot praise Stepchange highly enough Every member of staff I spoke to were kind understanding patient and completely non judgemental. They helped make what felt like a very humiliating experience very bearable Reviewed on: 11th July 2025

I have been with StepChange since 2006 and they are...

I have been with StepChange since 2006 and they are always helpful. Excellent. Reviewed on: 11th July 2025

StepChange

StepChange is helping me sort out my my credit cards, because I'm having difficulty paying the recommended amount per month, but I'm still struggling and I don't know what to do! Reviewed on: 10th July 2025

Very pleased I decided to reach out to Step Change

I am very pleased I decided to reach out to Step Change for help with my debts. The process took a little while to complete to allow them to do all their checks and work out a monthly plan that would work best for me. However it was completely worth it and I feel so much better knowing I now have a monthly plan set up to cover all my debts. Reviewed on: 10th July 2025

Always ready to help that's it there brilliant

Always ready to help that's it there brilliant Reviewed on: 10th July 2025

very informative and helpful to get things sorted out .

very informative and helpful to get things sorted out .gave me piece of mind Reviewed on: 9th July 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Advanced Collection Systems 1.00 from 4 reviews
Debt Collection
from Intrum 1.24 from 4 reviews
Debt Management
from DFH Financial Solutions 3.91 from 3 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub