Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14720 reviews)

View other StepChange products

4.95

Based on 14,720 reviews, last reviewed 16th Apr 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing service Stepchange have been amazing help. Debt advice plan in place amazing customer service Reviewed on: 16th April 2026

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (14720)

The best

At a time when your going through your worst the staff were considerate, non judgemental and helpful. I now feel confident in dealing with my finances and can see a light at the end of a tunnel. Reviewed on: 22nd July 2021

Just brilliant

Can’t fault Stepchange. Changed my life. Reviewed on: 22nd July 2021

Great service to people in need

Helping people who have no where else to turn. Giving people hope for the future Reviewed on: 22nd July 2021

Best Help ever

Never had any problem, and step change always there to assist me Weldon keep it up Reviewed on: 22nd July 2021

Amazing!!!

Step change changed our lives after struggling monthly with our growing debt we finally got in touch with step change and they were fantastic we didn’t feel judged and they have helped us set a manageable budget to repay our debts. Would 100% recommend to anyone Reviewed on: 22nd July 2021

Lifesaving!

I cannot recommend StepChange enough, the free advice i have received literally saved my life! Reviewed on: 22nd July 2021

Amazing

I could not have been clearing my debt the way I am without them. When I was at my lowest they were there supporting me Reviewed on: 22nd July 2021

Life changing

Contacting StepChange was the best thing I ever did, they have helped me get back on track and removed all the stress and worry that comes with debt. Reviewed on: 22nd July 2021

Help and support

From day one crying on the phone, this company has always been there for me every day,. I don't know what I would have done without them,, , . Thank you stepchange , all of you have helped so much, Reviewed on: 22nd July 2021

Best service available

Debt was a massive problem for me. Stepchange showed me a way out. Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Advice service
from Debt Free Advice 5.00 from 5 reviews
Debt advice
from National Debtline 4.90 from 7 reviews
Debt Solutions
from Money Advisor 4.92 from 13 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub