Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18661 reviews)

View other StepChange products

4.92

Based on 18,661 reviews, last reviewed 10th Jul 2026

126000% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange have helped me become debt free, I comple... StepChange have helped me become debt free, I completed the budget form and entered in the amount that I owed and they gave me a plan to pay off my de... Read more Reviewed on: 10th July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18661)

They took the fear and anxious away.

They have been brilliant from the very start they do not judge you just help you. Reviewed on: 22nd July 2021

Easy and very friendly

Very help will make the stress leave you and help you return to a normal life and stress free . Always there to advise and listen. Reviewed on: 22nd July 2021

Very happy with the help I got from them

I'm very relaxed. Can sleep well. My blood pressure coming down Reviewed on: 22nd July 2021

Brilliant

Have always been there for me and supported me through all the way Reviewed on: 22nd July 2021

Life changing relief

Life was getting on top of me financially I feel relieved , now making monthly payments with a bit left to spend, also seeing my debt go down is amazing. Reviewed on: 22nd July 2021

Amazing

I couldn’t of handled my crippling debt without them , they were awesome Reviewed on: 22nd July 2021

A lifeline when in troubled waters

The support received from stepchange is platinum level. The feeling that you are being listened to and heard, but not judged, is indescribable. I am so thankful for the help I get from stepchange. Reviewed on: 22nd July 2021

Thoroughly recommend

I was right on the edge before I joined StepChange, and their help stopped me from doing something really stupid Reviewed on: 22nd July 2021

Step Change Debt management

They have always been friendly and upstanding and have been of great help to me with my finances. Reviewed on: 22nd July 2021

Great company

After hitting rock bottom when my husband left me penniless, I contacted Stepchange and explained my situation. They helped me so much and I was able to keep a roof over my children's heads. I am indebted to them. A wonderful company. Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt solutions
from PayPlan 4.94 from 22303 reviews
Advice service
from Debt Free Advice 4.25 from 5 reviews
Debt Solutions
from Money Advisor 3.90 from 13 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub