Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18667 reviews)

View other StepChange products

4.92

Based on 18,667 reviews, last reviewed 23rd Jul 2026

75640% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Professional, friendly and vey helpful. Professional, friendly and vey helpful.i have been completely happy with StepChange services and recommended Stepchange to whom ever i known . Reviewed on: 23rd July 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18667)

The best step to changing my life

My partner was ill and I was losing everything I put myself in so much debt, I just didn’t know a way out of the troubles I was in then, I heard of step change Which was around 7 or years ago. I now have about a year left to be debt free. Just saying there not doctors or nurses but they save your life all the same. Thanks to a wonderful organisation Reviewed on: 8th July 2020

Excellent service

Excellent service cannot recommend them enough. If you have any money worries they will support you and give you the best advice for your situation. Reviewed on: 8th July 2020

Caring Company

The staff have always been very professional, very helpful and there are lots of useful tips for better budgeting. Reviewed on: 8th July 2020

Top class

Excellent service and advice very helpful with my debt problem Reviewed on: 8th July 2020

Help me to pay my debt without any hassle thank you

I involved in loans and credit cards step change helped me Reviewed on: 8th July 2020

Great

really helpful in any situation. Thank you Reviewed on: 8th July 2020

stepchange is excellent

Staff are great and have taken less time to resolve my issues. I always recommend this company to people I know in similar circumstances. Reviewed on: 8th July 2020

Awesome

They helped me cope with a very dark time in my life. Reviewed on: 8th July 2020

Very happy

Very easy to talk to.made me very comfortable talking about my debt. Very easy to set up direct debit and make the paperwork easy. Very happy after going through a dark time . Thank you Reviewed on: 8th July 2020

Very helpful

Great staff to manage my DMP since Oct 2010 most professionally Reviewed on: 8th July 2020

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt management
from Creditfix 4.70 from 795 reviews
Debt Management
from DFH Financial Solutions 4.19 from 4 reviews
Debt Collection
from CCI Credit Management 3.99 from 1 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub