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StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,433 reviews, last reviewed 30th May 2026
178500% increase in 5 star reviews
in the past 90 days
1400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very supportive, non judgmental , excellent service Very supportive, non judgmental , excellent service Reviewed on: 30th May 2026
Deb's avatar
Deb

Latest lowest rating:

1

Gave me great peace of mind knowing I was able to ta... Gave me great peace of mind knowing I was able to talk to someone Reviewed on: 28th May 2026
Andrew l's avatar
Andrew l
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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt advice reviews (18433)

Excellent & Understanding

5
A brilliant charity, go above and beyond to listen and ensure that you are supported every step of the way. Reviewed on: 11th April 2017
Anonymous's avatar
Anonymous

life savers

5
Free debt management advice and plan creators. Vital for so many people suffering from debt and in stressful positions Reviewed on: 9th April 2017
stephen holman's avatar
stephen holman

Life changing

5
This company totally changed my life around!..So helpful, fill in the forms if you are having trouble, one to one customer care, there 24/7, can keep tabs on your payments..Without Step change i can honestly say i would be in hospital etc., with a nervous breakdown! Reviewed on: 3rd April 2017
Beverley Cousins's avatar
Beverley Cousins

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