Student Loans Company: Student Loans reviews

Name: Student Loans
Rating: 2.96 (14 reviews)

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2.96

Based on 14 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

43%

3 star

43%

Latest highest rating:

5

I applied for my first student loan finance last mon... I applied for my first student loan finance last month and was successful and I'm about to my university this month individually for my new career on ... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Speak to a robot on the phone, be sent through hoops... Speak to a robot on the phone, be sent through hoops and circles, finally navigate after being reminded you can do it online (which online told me I h... Read more Reviewed on: 1st September 2025

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Student Loans Company Student Loans reviews (14)

Review of the Student Loans Company, Student Loans:

Why oh why charge intrest

So I thought it was bad enough having to pay £9000 a year for tuition and £4000 for maintenance (which doesn't even cover accommodation) but they want to charge interest on top of that. Utter bullshit Reviewed on: 21st July 2017

Shocking service

I've never had such consistently bad service from any company as I have had with SLC. In order to prove that I had resigned from a job and was unemployed, I had to submit 14 different pieces of evidence and go through multiple phone calls. After all that, they incorrectly changed my status to 'self-employed'. The online system for registering as working overseas makes no sense. The first question asks 'when did you leave the UK?', yet if you're moving from one overseas job to another, there's no advice on how to answer that. The lack of a functioning online system and email service, meaning phoning is the only option, is really challenging when you work abroad. It feels like you're further penalised for working abroad (and out of the PAYE system) by ridiculously low repayment thresholds, for example paying back a % of everything I earn over £7000. I went through the painful process of changing my overseas job details this month, which seemed relatively pain free compared to previous interactions. I then got a letter in the post with the amount I'll have to pay back based on the evidence I have given. I then got a letter the day after specifying a different amount to pay back, stating that this was because I had given no evidence (incorrect). Last year I got a letter outlining my remaining balance, which was different to what showed online for the same date. I would give 0 stars if I could. I guess this shows what happens when there is no competitor in the market. The government should really take some responsibility for this, as they endorce/force students to use this company. Reviewed on: 27th April 2020