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Suits Me: Personal account reviews

4.55
Based on 12,149 reviews, last reviewed 11th Jun 2026
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

a good company for future investment advice Vey helpful polite and informative caring also Reviewed on: 11th June 2026
Craig T 's avatar
Craig T

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12149)

Good service nice people very helpful

5
Good service nice people very helpful Reviewed on: 4th March 2025

Amazing would recommend to anyone

5
Amazing would recommend to anyone Reviewed on: 4th March 2025

I've only had an account for few months but...

4
I've only had an account for few months but I like it Reviewed on: 4th March 2025

Responsive when needed support.

5
Responsive when needed support. Helped when hotel took unauthorised payment. Reviewed on: 4th March 2025

Account works well for me.

4
Account works well for me. But paying in limits need to be much higher. Reviewed on: 4th March 2025

I would appreciate if getting money was easy my frie...

4
I would appreciate if getting money was easy my friend tried to send me money but both times rejected Reviewed on: 4th March 2025

Terrible service and incompetent staff

1
They have terrible customer service and horrible wait times with incompetent staff teams, they give no reasons or warnings about locking accounts and their wait times to have transfered money into your account is ridiculous not to mention the 5 hour wait times to speak to an advisor. Reviewed on: 4th March 2025
Reply from Suits Me Hi Ashley, We're sorry to hear about your experience and the frustration caused. We understand how important it is to have timely access to your account. We'd like to look into this further and see how we can assist. Please reach out to us at [email protected], and we will do our best to resolve any issues as quickly as possible. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

Fixers of suitsme

5
Suits me has fixed all problems I had with banking since I joined 5 months ago Reviewed on: 4th March 2025

Customer service is a nightmare to get a gold over o...

5
Customer service is a nightmare to get a gold over over a hour every time on the phone or live chat Reviewed on: 4th March 2025

Very good to use and easy to access

5
Very good to use and easy to access Reviewed on: 4th March 2025

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