Smart Money People Logo
Go to business site
Share this page
Link copied

Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
Visit provider site Read all reviews Write a review

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Suits Me Personal account reviews (12146)

Responsive when needed support.

5
Responsive when needed support. Helped when hotel took unauthorised payment. Reviewed on: 4th March 2025
Andrew G's avatar
Andrew G

Account works well for me.

4
Account works well for me. But paying in limits need to be much higher. Reviewed on: 4th March 2025
BARRY STEPHENSON's avatar
BARRY STEPHENSON

I would appreciate if getting money was easy my frie...

4
I would appreciate if getting money was easy my friend tried to send me money but both times rejected Reviewed on: 4th March 2025
Abel Y's avatar
Abel Y

Terrible service and incompetent staff

1
They have terrible customer service and horrible wait times with incompetent staff teams, they give no reasons or warnings about locking accounts and their wait times to have transfered money into your account is ridiculous not to mention the 5 hour wait times to speak to an advisor. Reviewed on: 4th March 2025
Ashley P's avatar
Ashley P
Reply from Suits Me Hi Ashley, We're sorry to hear about your experience and the frustration caused. We understand how important it is to have timely access to your account. We'd like to look into this further and see how we can assist. Please reach out to us at [email protected], and we will do our best to resolve any issues as quickly as possible. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

Fixers of suitsme

5
Suits me has fixed all problems I had with banking since I joined 5 months ago Reviewed on: 4th March 2025
Brian A's avatar
Brian A

Customer service is a nightmare to get a gold over o...

5
Customer service is a nightmare to get a gold over over a hour every time on the phone or live chat Reviewed on: 4th March 2025
Mark S's avatar
Mark S

Very good to use and easy to access

5
Very good to use and easy to access Reviewed on: 4th March 2025
Hor la 's avatar
Hor la

Very good people they are so polite I recommend them...

5
Very good people they are so polite I recommend them to anybody Reviewed on: 4th March 2025
Jason chappell 's avatar
Jason chappell

Very helpfull, great bank, very kind

5
Very helpfull, great bank, very kind Reviewed on: 4th March 2025
Sorina M's avatar
Sorina M

It nice and good to use, just the deduction whenever...

5
It nice and good to use, just the deduction whenever you receive or sending out money,or even when you make withdrawal at the ATM machine is not so nice Reviewed on: 4th March 2025
Kingsley A's avatar
Kingsley A

Review Suits Me: Personal account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill