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Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

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Suits Me Personal account reviews (12146)

Great card, helps me and countless others in life.

5
Great card, helps me and countless others in life. Reviewed on: 4th March 2025

I had a couple issues with my account but it was sor...

5
I had a couple issues with my account but it was sorted so quickly and everyone was so nice Reviewed on: 4th March 2025

Awful service.

1
Awful service. Card doesn't work online. Constant attempts to contact them and nothing done. Unreturned emails and phone calls. Money in and out of account doesn't match use. Do not under any circumstances use Suits me. Reviewed on: 4th March 2025
Reply from Suits Me We're truly sorry to hear about your experience. This is not the level of service we aim to provide, and we sincerely regret any frustration caused. We’d love the opportunity to look into these issues for you and resolve them as quickly as possible. Please reach out to our team at [email protected] and we’ll do our best to assist you. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

Honestly just a hassle would not recommend,

1
Honestly just a hassle would not recommend, Reviewed on: 4th March 2025
Reply from Suits Me We're sorry to hear that your experience was not as smooth as expected. We strive to make things as hassle-free as possible and regret that we fell short in your case. If there's anything we can do to address your concerns, please reach out to us at [email protected]. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

Friendly staff and the app has everything I need for...

5
Friendly staff and the app has everything I need for day to day banking Reviewed on: 4th March 2025

Everything is so good, I've been using it for many y...

5
Everything is so good, I've been using it for many years and I'm very happy! Reviewed on: 4th March 2025

Splendid

5
Splendid and well updated I love it personally it’s changed my life as I was blocked and suits me took me in Reviewed on: 4th March 2025

suits me is beyond horrific !

1
suits me is beyond horrific !!! never experienced anything so poor in my life. The customer service, their processes, the ‘assistance’ , trying to contact them, EVERYTHING is absolutely awful. They are so incredibly unhelpful Reviewed on: 4th March 2025
Reply from Suits Me We're truly sorry to hear about your experience with Suits Me. Providing excellent service is our priority, and we sincerely regret that we fell short of your expectations. Please send us an email over at [email protected]. and we will assist. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

my experience

5
fast transfer transactions, small maintaning balance, online banking very good, Reviewed on: 4th March 2025

App Suits me

5
Will be better to improve suits me app Reviewed on: 4th March 2025

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