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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Very easy to use my first ever bank and I don’t plan...

5
Very easy to use my first ever bank and I don’t plan on switching anytime soon Reviewed on: 14th January 2025
Josh M's avatar
Josh M

Lovely bank I am happy I am with them

5
Lovely bank I am happy I am with them Reviewed on: 14th January 2025
Kirsty P's avatar
Kirsty P

Excellent service

5
Whenever had a problem I’ve always been able to get in touch with someone in customer service and the problem has been sorted straight away while I’m on the phone, especially when my card got cloned and money taken from my account, I had the money returned within 24 hours and a new card 3 days later, not had any problems since. Reviewed on: 14th January 2025
Sally Ann's avatar
Sally Ann

I love suite me it really helped me when I was down...

5
I love suite me it really helped me when I was down financially Reviewed on: 14th January 2025
Yao kouassi 's avatar
Yao kouassi

Good bank to bank with

5
Good bank to bank with I’ve had a good experience Reviewed on: 14th January 2025
Megan s's avatar
Megan s

Better than the best,

5
Very easy mostly at ATM though you can not take more than £250. Otherwise its very good and nice Reviewed on: 14th January 2025
A Bakare's avatar
A Bakare

Take money off you tut tut tut Poor bank

2
Poor poor poor poor poor bank take money off you when you put into your account and when you take money out absolutely joke bank Reviewed on: 14th January 2025
Charlie S's avatar
Charlie S
Reply from Suits Me Hi Charlie, if you use your Suits Me card daily, we recommend upgrading your account for lower fees. If you’d like assistance with this, please email us at [email protected] Response date: 4th February 2025
Suits Me Card reviews
Suits Me

Waiting Time

2
I’m mad about all the mixing up with the accounts new debit card it’s took far too long and a lot of messing about should have been dealt with more urgency and a lot less waiting Reviewed on: 14th January 2025
JESSICA B's avatar
JESSICA B
Reply from Suits Me Thank you for your feedback. We understand that recent changes may feel like an inconvenience, but they’re part of essential improvements to enhance our service. If you need any help with the transition, please don’t hesitate to reach out to our support team at [email protected] Response date: 4th February 2025
Suits Me Card reviews
Suits Me

Handled every query with care waiting and resolved a...

5
Handled every query with care waiting and resolved any matter definitely will be using them on years in the years to come Reviewed on: 14th January 2025
Jodie 's avatar
Jodie

Easy to use.

5
Easy to use. Customer service respond promptly Reviewed on: 14th January 2025
Josh S's avatar
Josh S

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