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SumUp: Card Reader reviews

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3.97
Based on 99 reviews, last reviewed 7th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
4 star
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2 star
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14%

Latest highest rating:

5

simply works a nice simple easy to use app allowing anyone to accept card payments Reviewed on: 8th April 2025
BB's avatar
BB

Latest lowest rating:

1

Been waiting a month for a returned Been waiting a month for a returned… Been waiting a month for a returned card reader to be refunded. Complete and utter unprofessional company. Go to ... Read more Reviewed on: 7th August 2025
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sam s
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SumUp Card Reader reviews (99)

Great card reader

5
and excellent customer service, low cost comapred to other brands in market. recommended Reviewed on: 20th January 2021
mallan's avatar
mallan

Sumup reader

5
Great mPOS, easy to use, made with small merchants in mind Reviewed on: 20th January 2021
Spas's avatar
Spas

Awesome card reader and support!

5
Great experience with the company! Reviewed on: 20th January 2021
Gilmar's avatar
Gilmar

Best toolbox for Small businesses!

5
Great costumer service. Great services overall and their fee removal when the pandemic started was significantly helpful! Reviewed on: 20th January 2021
Shaike's avatar
Shaike

Low cost easy to use card payments no contract

5
Easy to use and customise products for sale. Easy export for analysis. No contract so with covid closures no monthly bill. Support team excellent. Great for a small trader. Reviewed on: 18th January 2021
Dawn's avatar
Dawn

Great product, looking forward to it help my business grow in 2020.

5
I run my business on a part time basis, around other commitments and also live in a rural village and even in nearest town there is no access to banking cash. So my SUMUP card reader is great for when I provide therapy services or sell my products at Fairs. I have already referred the Basketball Association members to get these to help gathering annual membership subs easier. As the audit info sent to your email is brilliant too. Reviewed on: 29th January 2020
Wendi Buchanan's avatar
Wendi Buchanan

Brilliant!

5
As a small business - my sum up machine is a god-send! It’s SO easy to use, makes selling at markets a breeze, and was really reasonably priced to purchase. Reviewed on: 23rd January 2020
Thetinyjournal 's avatar
Thetinyjournal

Scam

1
I was a customer of SumUp's client, a bike rental shop in Spain. I was due a refund of a security deposit of 100 EUR on 9/11/2019. I got their sms with link that the refund was made, but it never arrived. SumUp took 100 EUR from the shop and then charged back the original 114 when I asked my bank to investigate. So the shop list 214, I lost 100 Eur. The issue is still pending, SumUp does not reply. Reviewed on: 21st January 2020
Impalor's avatar
Impalor

best FinTech company

5
Fast, no hidden taxes and contracts, just easy to use Reviewed on: 16th January 2020
Iva's avatar
Iva

Best payment provider with a lot of potential

5
Continuous improvements over the years as well as an impressive growth makes Sumup the best payment provider in the UK market. Reviewed on: 15th January 2020
Anja's avatar
Anja

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