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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Filling a long overdue market gap

As a new product offering but one that is highly welcome and long overdue the Tembo service to secure a Live More product was generally outstanding. Only minor teething problems getting the process streamlined were a slight blemish but more than offset by the dedication and good humour of the team. We look forward to doing business again. Reviewed on: 16th February 2023

Exceptional from the very first phone call.

The service and support I received was exceptional.....guided through all options and clear jargon free advice every step of the way . Communication was always timely and without exception the Tembo team is the very best team I have ever sought advice from . Reviewed on: 16th February 2023

Great service

The service we got from Tembo was really excellent. We needed a guarantor mortgage for my daughter and Hannah went above and beyond to make it happen. I would definitely recommend Tembo to anyone needing a mortgage. Reviewed on: 16th February 2023

Excellent service and very helpful

Tembo were fantastic, they made the whole mortgage process painless and exciting. Reviewed on: 16th February 2023

Fantastic experience

The team at tembo were kind, understanding and hard working. They went above and beyond to make it as painless and quick as possible. Shout outs especially to Hannah and Andy - would 100% use again and recommend to everyone. Reviewed on: 16th February 2023

Consistent!

From the get go they were great! Very thourough and attentive. I worked with Hannah and Gemma, couldn't have asked for a better combo. Any questions I had they answered. They completed our application in no time and we get our mortgage! JBSP mortgages are quite complex but they knew exactly what they were doing! Thanks you very much, Helen & Solomon. Reviewed on: 16th February 2023

Reply from Tembo Money Thank you so much for your review, Helen & Solomon. JBSP's are complex, but such a brilliant product - so glad we could get you into your dream home. Response date: 16th February 2023

Tembo helped me gain a mortgage when it felt like the world was against me!

Tembo helped me get the mortgage I needed when I believed it was never going to happen, I am so happy in my new home! Reviewed on: 16th February 2023

Tembo got us our dream house

Working with Tembo was a dream. Hannah was so helpful and always answered our questions efficiently and professionally. We have already recommended them to friends. Reviewed on: 16th February 2023

Friendly and professional

Needed a mortgage and had a few complications but hannah and Gemma at tembo made it so simple. They listened and found me a lender that accommodated my requirements. We got our new home and we thank you for making our dream home a reality. Reviewed on: 16th February 2023

Excellent process, friendly service

Really happy with the service. Being self employed they were able to get me a great mortgage at a great rate. Reviewed on: 16th February 2023

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