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The Cumberland: Savings reviews

Name: Savings
Rating: 5 (19 reviews)

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5.00

Based on 19 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

100%

4 star

3 star

2 star

1 star

Latest highest rating:

5

Friendly local bank Friendly local bank that provides customers with a friendly face to face service six days a week and an excellent online platform. Good choice of fix... Read more Reviewed on: 16th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Cumberland Building Society savings reviews can help you to find out more about life at Cumberland Building Society. How easy is it to contact Cumberland Building Society? And how friendly are they? Our Cumberland Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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The Cumberland Savings reviews (19)

Great staff

So helpful about different accounts.the people in wigton branch on the counter are so informative you don’t need to have an appointment to get great advice Reviewed on: 3rd March 2022

Staff

They set are consistently helpful and friendly and always have time to patiently listen to customers requests. Reviewed on: 2nd March 2022

First Class Service

The staff in my local branch are very helpful and knowledgeable Reviewed on: 1st March 2022

Ethical and helpful

Knowledgeable friendly helpful staff in branch, and on the end of the phone. Ethical products from an ethically responsible business. Reviewed on: 28th February 2022

Favourite place to bank

Friendly and helpful staff. Always a pleasant experience visiting Cockermouth branch. Reviewed on: 28th February 2022

Great customer service

I really prefer the Cumberland to bigger building societies as they are a local company and I feel valued by them. I always get a happy smile from the staff at my branch. Keep up the great work you do. Reviewed on: 25th February 2022

Helpful and friendly advice

Great service, helpful and friendly advice over the phone and in branch. A good range of account options for personal and business needs. Reviewed on: 30th March 2021

Banking with the Cumberland

I have been banking with the Cumberland Building Society in Dumfries some 30 years ago since it first opened there. .I have recently moved all my banking to them as I have always found the service first class. Reviewed on: 22nd March 2021

Cumberland comes up trumps

Excellent and knowledgable staff, many branches available to help. Various accounts/savings available with competitive rates proud that they are my local building society Reviewed on: 7th November 2017

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