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The People's Pension: Workplace Pensions reviews

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1.60
Based on 35 reviews, last reviewed 15th Mar 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
11%
4 star
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0%
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3%
See only 2 star reviews
9%
See only 1 star reviews
77%

Latest highest rating:

5

Cheap and trustworthy provider I love this pension provider's low and fair fees. They do what's right for their members and are transparent. The website is easy to use with useful c... Read more Reviewed on: 10th April 2023
Guillaume 's avatar
Guillaume

Latest lowest rating:

1

Nightmare experience. Nightmare experience. Can’t even get a refund which I was legally entitled to Reviewed on: 15th March 2024
Ioannis N's avatar
Ioannis N
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About the Workplace Pensions

Read or write The People’s Pension workplace pensions reviews from the Smart Money People community. if you're considering using The People’s Pension, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a The People’s Pension workplace pensions customer in the past? Write a review today and help others!

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The People's Pension Workplace Pensions reviews (35)

Nightmare experience.

1
Nightmare experience. Can’t even get a refund which I was legally entitled to Reviewed on: 15th March 2024
Ioannis N's avatar
Ioannis N

I have opted out from my pension in October trying t...

1
I have opted out from my pension in October trying to get my money is a total nightmare phone every day ridiculous way they use excuses still nothing Reviewed on: 3rd March 2024
Sandra mccort 's avatar
Sandra mccort

Utter rubbish customer service. AVOID.

1
Paying your money in, no problem. But getting your money back, it's utter, utter rubbish customer service. Having been told my cash download would take 'up to 20 working days' to process, and given a completion date, it wasn't. On complaining in a call, I was told bluntly that 'other customers were in the queue before me', so I had to be patient. Despite reminding them I was actually a customer, and this was MY money, they had no mechanism in place to discuss and escalate the issue, unless I started an 'official' complaint with the company which they would then respond to 'within another 3 days'. Dinosaur companies like this should have been forced out of business ages ago. Reviewed on: 27th February 2024
David's avatar
David

The worst company I've ever dealt with

1
The worst company I've dealt with in 61 years of life. I've been treat in an appalling manner. There has been no customer care. Excuse after excuse about why my small pot hasn't been paid. Issues with the web site. Issues with my paperwork, issues with my photos, issues with my bank statement, problems with missing information. I was asked to send a hard copy of my bank statement. Which I did. I said, to clarify. Is this everything you need? They replied yes. That's it. I got a letter this morning asking me for more information. Why was this not pointed out when I asked? Because they want to hold onto your money as long as possible. It's an absolute scam. Even when you leave a review of the company. And write to their special help line. There is still no help forthcoming. I don't know how older less savvy technophobes cope. Because I'm really struggling with it. This has been going on since October Reviewed on: 4th February 2024
john whitfield's avatar
john whitfield

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