The People's Pension: Workplace Pensions reviews

Name: Workplace Pensions
Rating: 1.76 (21 reviews)

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1.76

Based on 21 reviews, last reviewed 26th Feb 2023

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

5 star

14%

4 star

3 star

2 star

10%

1 star

71%

Latest highest rating:

5

Best company ever Professional , customer service. Recommend others as well Reviewed on: 18th February 2023

Latest lowest rating:

1

Pensions Wow, I'm with this company, just recently signed up. Reading the reviews, well my faith in the company is floundering. I'm expecting a negative experi... Read more Reviewed on: 26th February 2023

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About the Workplace Pensions

Read or write The People’s Pension workplace pensions reviews from the Smart Money People community. if you're considering using The People’s Pension, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a The People’s Pension workplace pensions customer in the past? Write a review today and help others!

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The People's Pension Workplace Pensions reviews (21)

Pensions

Wow, I'm with this company, just recently signed up. Reading the reviews, well my faith in the company is floundering. I'm expecting a negative experience if I were to try and consolidate my pensions. People's pension, listen to your reviewer's, and build more trust and confidence. Don't seek to justify, seek to improve. Reviewed on: 26th February 2023

Reply from The People's Pension Hi Amanda, The People’s Pension is an authorised master trust. It’s recognised and approved by The Pensions Regulator and robustly run and governed with members’ best interests at heart, by independent trustees. You can find out more about us here - thepeoplespension.co.uk/about-us. Offering the best service, we can, is our top priority. We truly appreciate all feedback we receive and we’ll use your comments to help us improve our service. If you’d like to contact us further, please do so at [email protected] . Response date: 26th February 2023

Poor customer service

They held incorrect data provided by a 3rd party. I sent a copy of HMRC letter showing the correct details and they rejected the proof as it did not met there policy requirements. I rang them and they admitted there policy was flawed but refused to correct my details. They now want me to go through the complaint process which can take up to 8 weeks before it can be resolved. In the meantime my transfer out is being blocked which will most probably mean I will be financially disadvantaged. Which they feel is acceptable. Please do not use the company unless you do not need your pension income paid to allow you to pay your bills. Reviewed on: 21st February 2023

Reply from The People's Pension Hi Ian, We’re sorry to hear that you’ve had such a bad experience with us. We’d like to resolve this issue further so please email us at [email protected] to discuss further and we’ll do our best to address the issues you’ve faced. Response date: 21st February 2023

Best company ever

Professional , customer service. Recommend others as well Reviewed on: 18th February 2023

Still waiting

I have filled in numerous forms as requested by them. I retired in November requested my pension pot before I retired and its now mid February still waiting and no contact from them for weeks. My other private pension has paid out, not quickly but its in my bank. I find proples pension are unresponsive, in no hurry to pay out what you and your employer have paid in. Would not recommend. Reviewed on: 17th February 2023

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The People's Pension: Workplace Pensions reviews

100% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About the Workplace Pensions

Review The People's Pension: Workplace Pensions now

The People's Pension Workplace Pensions reviews (21)

Pensions

Poor customer service

Best company ever

Still waiting

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