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The People's Pension: Workplace Pensions reviews

Name: Workplace Pensions
Rating: 2.18 (52 reviews)

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2.18

Based on 52 reviews, last reviewed 18th Apr 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

23%

67%

Latest highest rating:

5

transparency about product Quick despatch, transparency about product , nice staff help with different tools . Reviewed on: 18th April 2026

Latest lowest rating:

1

Arrogant and uncaring customer service, please train... Arrogant and uncaring customer service, please train your staff with the knowledge they need to provide customers with the help they need . I opted ou... Read more Reviewed on: 8th October 2025

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About this product

Read or write The People’s Pension workplace pensions reviews from the Smart Money People community. if you're considering using The People’s Pension, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a The People’s Pension workplace pensions customer in the past? Write a review today and help others!

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The People's Pension Workplace Pensions reviews (52)

transparency about product

Quick despatch, transparency about product , nice staff help with different tools . Reviewed on: 18th April 2026

Had have a lovely experience with people’s pension.

Had have a lovely experience with people’s pension. The services are second to none Reviewed on: 17th April 2026

I would like to access to the app but I’m abroad

I’m very pleased with the company but I’m currently living abroad and I can’t access to my app because I don’t have a UK number which is very dissappointing since I want to be up to date Reviewed on: 25th March 2026

Arrogant and uncaring customer service, please train...

Arrogant and uncaring customer service, please train your staff with the knowledge they need to provide customers with the help they need . I opted out in July taken nearly 4 months to finally close my account, due to this companies inability to provide me with the correct information to proceed. Avoid they take your money but are reluctant to give it back! . Reviewed on: 8th October 2025

How do they get away with it

just try and contact them , just try and gain access to your account , they just give you the run around , I can't access my account , their website doesn't recognise my email address and resetting my password never gets accepted , avoid these crooks. Reviewed on: 9th August 2025

Brigands

They really don't like giving people their money and call centre staff tell lies Reviewed on: 23rd July 2025

People pension is best handled pension for over 60th...

People pension is best handled pension for over 60th and 70th Reviewed on: 12th June 2025

Still haven't had a small pot claim processed months...

Still haven't had a small pot claim processed months after initially trying. The website form didn't work so they sent a paper form which took weeks to arrive, filled in and sent back. 3 weeks later called to chase - given some rubbish about my old employer having given them a finish date in the future. Sent a P45 which is pretty clear evidence that I've finished! Waited another 2 weeks and chased, got the same response back, we have a future finish date for you! Phoned my old employer - we've told them you've finished working here. Multiple emails and phone calls and several months later still no sign of it being processed. There are multiple reviews where customers have been given the same excuse of future finish date. Dismally poor service or deliberately stalling claims?? Reviewed on: 28th April 2025

I live abroad so my initial contact was with the...

I live abroad so my initial contact was with the Web chat advisor who was very helpful . However the claims dept the service was terrible. Lack of acknowledgement, my emails weren't answered for 2/3 weeks, and vague answers. I kept going over the same ground with my info. The whole process took over 5 months Reviewed on: 24th April 2025

The company is total garbage and scams you of your m...

The company is total garbage and scams you of your money. Keep away!!! Reviewed on: 15th September 2024

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The People's Pension: Workplace Pensions reviews

200% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review The People's Pension: Workplace Pensions now

The People's Pension Workplace Pensions reviews (52)

transparency about product

Had have a lovely experience with people’s pension.

I would like to access to the app but I’m abroad

Arrogant and uncaring customer service, please train...

How do they get away with it

Brigands

People pension is best handled pension for over 60th...

Still haven't had a small pot claim processed months...

I live abroad so my initial contact was with the...

The company is total garbage and scams you of your m...

Review The People's Pension: Workplace Pensions now

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