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The People's Pension: Workplace Pensions reviews

View other The People's Pension products
3.32
Based on 54 reviews, last reviewed 11th Jun 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
24%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
6%
See only 1 star reviews
64%

Latest highest rating:

4

Good start, but tell us a little more. Good start, but tell us a little more. Reviewed on: 11th June 2026
Luis F's avatar
Luis F

Latest lowest rating:

1

Arrogant and uncaring customer service, please train... Arrogant and uncaring customer service, please train your staff with the knowledge they need to provide customers with the help they need . I opted ou... Read more Reviewed on: 8th October 2025
mandy lamb's avatar
mandy lamb
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About this product

Read or write The People’s Pension workplace pensions reviews from the Smart Money People community. if you're considering using The People’s Pension, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a The People’s Pension workplace pensions customer in the past? Write a review today and help others!

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The People's Pension Workplace Pensions reviews (54)

Good start, but tell us a little more.

4
Good start, but tell us a little more. Reviewed on: 11th June 2026
Luis F's avatar
Luis F

It's good company and has great reviews and reputation

5
It's good company and has great reviews and reputation Reviewed on: 11th June 2026
Andrei B's avatar
Andrei B

transparency about product

5
Quick despatch, transparency about product , nice staff help with different tools . Reviewed on: 18th April 2026
Darwin Gold's avatar
Darwin Gold

Had have a lovely experience with people’s pension.

5
Had have a lovely experience with people’s pension. The services are second to none Reviewed on: 17th April 2026
Eneojo M's avatar
Eneojo M

I would like to access to the app but I’m abroad

4
I’m very pleased with the company but I’m currently living abroad and I can’t access to my app because I don’t have a UK number which is very dissappointing since I want to be up to date Reviewed on: 25th March 2026
mariela ritchie's avatar
mariela ritchie

Arrogant and uncaring customer service, please train...

1
Arrogant and uncaring customer service, please train your staff with the knowledge they need to provide customers with the help they need . I opted out in July taken nearly 4 months to finally close my account, due to this companies inability to provide me with the correct information to proceed. Avoid they take your money but are reluctant to give it back! . Reviewed on: 8th October 2025
mandy lamb's avatar
mandy lamb

How do they get away with it

1
just try and contact them , just try and gain access to your account , they just give you the run around , I can't access my account , their website doesn't recognise my email address and resetting my password never gets accepted , avoid these crooks. Reviewed on: 9th August 2025
critical eye's avatar
critical eye

Brigands

1
They really don't like giving people their money and call centre staff tell lies Reviewed on: 23rd July 2025
DonaldT's avatar
DonaldT

People pension is best handled pension for over 60th...

5
People pension is best handled pension for over 60th and 70th Reviewed on: 12th June 2025
Abdul Sesay 's avatar
Abdul Sesay

Still haven't had a small pot claim processed months...

1
Still haven't had a small pot claim processed months after initially trying. The website form didn't work so they sent a paper form which took weeks to arrive, filled in and sent back. 3 weeks later called to chase - given some rubbish about my old employer having given them a finish date in the future. Sent a P45 which is pretty clear evidence that I've finished! Waited another 2 weeks and chased, got the same response back, we have a future finish date for you! Phoned my old employer - we've told them you've finished working here. Multiple emails and phone calls and several months later still no sign of it being processed. There are multiple reviews where customers have been given the same excuse of future finish date. Dismally poor service or deliberately stalling claims?? Reviewed on: 28th April 2025
Andrew Y's avatar
Andrew Y

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