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thinkmoney: Current account reviews

Name: Current account
Rating: 3.07 (73 reviews)

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3.07

Based on 73 reviews, last reviewed 6th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

40%

45%

Latest highest rating:

5

Think Money are amazing. Brilliant system - A account for direct debits, standing orders etc., which you don’t have access to. B account is your spending money. Reviewed on: 24th March 2026

Latest lowest rating:

1

To: thinkmoney Complaints DepartmentSubject: FORMAL... To: thinkmoney Complaints DepartmentSubject: FORMAL COMPLAINT: Systematic Transaction Delays, Missing Funds (£360), and Unprofessional Customer Suppor... Read more Reviewed on: 6th September 2026

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About this product

thinkmoney offer three different types of personal current accounts.

The Everyday account is fee free, the Smart and SmartPlus accounts have a monthy fee in return for more features. The SmartBudget feature helps you monitor and manage your money so you stay on track for your financial goals.

thinkmoney current account reviews help you find out what it’s really like to be a customer. If you’ve used thinkmoney before, you can also leave a review and share your experience.

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thinkmoney Current account reviews (73)

Peace of mind!

I've been with this bank for just under 5 years now and although I don't like paying a monthly fee, it's an excellent way to manage my money. I know bills will be paid and if there is ever a problem I can ring up and they will try to help Reviewed on: 28th March 2016

Brilliant and great customer service

Brilliant customer service and a great account for managing money. With this account you never get bank charges as they budget in advance for you. Highly reccomend Reviewed on: 28th February 2016

excellent service let down by call centre waiting times

This bank has really helped me get my finances under control and for me it is really helpful in this area. The service is easy to use however it needs to keep up with the tines and latest banking advances. The introduction of faster banking, contactless cards and more focus on speeding up call waiting times would really improve the overall service Reviewed on: 16th February 2016

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