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thisbank (formerly JN Bank): Personal loan reviews

View other thisbank (formerly JN Bank) products
4.96
Based on 699 reviews, last reviewed 11th Apr 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
3 star
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0%
2 star
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0%
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0%

Latest highest rating:

5

Easy to follow online portal and incredibly friendly... Easy to follow online portal and incredibly friendly staff members. Having followed JN Bank UK for a while now, I understand their dedicated to doing ... Read more Reviewed on: 11th April 2025
Harvey P's avatar
Harvey P

Latest lowest rating:

1

The worst bank I ever come across I applied for a personal loan with this bank, they performed an extensive background check, and I mean it EXTENSIVE - sent lots and lots and lots file... Read more Reviewed on: 21st November 2022
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Marina Harris
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About this product

thisbank partner with over a hundred trusted companies to offer personal loans.

You can’t apply for a thisbank personal loan directly but once it’s set up, you can view and manage your loan via the thisbank online portal.

thisbank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank (formerly JN Bank) Personal loan reviews (699)

Great

5
Easy to apply and we have no hassle Reviewed on: 23rd February 2022
Deejay's avatar
Deejay

JN BANK THE BEST BANK

5
I waited for a loan for only 3 hours, which is an absolute record Reviewed on: 22nd February 2022
Piotr Kus's avatar
Piotr Kus

Fast reliable customer service

5
After browsing on the internet for a debt consolidation loan I received an email to apply for a loan offering the best APR rate i had ever been offered , i had very quick responses and within a few emails and 24 hours later the loan was in my bank account, I felt that this was the fastest and most reliable customer service i had ever experienced and woukd highly reccommend the bank to my family and friends in future. Reviewed on: 22nd February 2022
Kathleen's avatar
Kathleen

Valued

5
Great bank. As a customer I feel valued and the service is fantastic. Paying for my loan has been the simplest and easy to manage transaction I've ever had. Reviewed on: 22nd February 2022
Haylz697's avatar
Haylz697

Straight forward process and an excellent rate

5
I was amazed at the speed with which my application was processed and how fast the money was in my account. Reviewed on: 22nd February 2022
Yass's avatar
Yass

Stress free & easy to apply

5
Pain free loan application. Very professional and friendly staff who put me at ease and made the whole loan application stress free and simple. Would very highly recommend JN Bank and definitely use them again. Reviewed on: 22nd February 2022
Gail Rogers's avatar
Gail Rogers

Excellent personal customer service

5
Had such an excellent experience while dealing JN Bank, spoke with advisor who was so personable and tailor made the transaction to me. So lacking with most other companies these days. Will always do business with JN Bank where possible and have recommended them to many people. Keep up the excellent service and products! Reviewed on: 22nd February 2022
Nev's avatar
Nev

As easy as ABC

5
Applying for a loan with JD Bank could not have been easier. They were friendly, helpful but ultimately professional. The whole procedure took less than an hour, from applying for the loan, to the money being in my bank. Would recommend to anyone. Reviewed on: 22nd February 2022
Karon Stocker's avatar
Karon Stocker

Service

5
Extremely quick and easy to use. Decision in minutes. Excellent service. Reviewed on: 22nd February 2022
Debbie 's avatar
Debbie

Great service and help when needed

5
Had a few issues with web uploading documents, when called for help with issues, staff were friendly and very helpful, issues were sorted very quickly. So glad I decided to give JN bank a try and can’t be happier with their service. Superb. Reviewed on: 22nd February 2022
Mark Brown's avatar
Mark Brown

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