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Total Landlord: Landlord insurance reviews

View other Total Landlord products
4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Great company

5
Always helpful on the phone, easy to arrange insurance and good value for the cover we need. Reviewed on: 19th July 2021
Jacqui's avatar
Jacqui

Happy customer

5
Always ready to help and to provide practical cost effective solutions. Reviewed on: 19th July 2021
Deborah Torkieh's avatar
Deborah Torkieh

Property Insurance

5
For years I have paid inflated premiums through other Insurance Companies. Hamilton Frazer have come up Trumps with a most favourable premium for all my flats.. Reviewed on: 19th July 2021
Dennis Fernandes's avatar
Dennis Fernandes

Not competitive enough

1
Poor communication and staff has attitude problem. Reviewed on: 17th July 2021
j singh's avatar
j singh

Peace of mind

5
Following a heavy rain storm our roof leaked. Speaking with Hamilton Fraser at the time helped to think through the implications. We didn't have to claim in the end. Reviewed on: 17th July 2021
David Nightingale's avatar
David Nightingale

setting up insurance

4
When researching landlord insurance, Hamilton Fraser seems to provide the best at the time. However, it's important to say I had no occasion to claim so far. Reviewed on: 17th July 2021
Halina Tucker's avatar
Halina Tucker

Complete piece of mind for my portfolio insurance cover

5
I have been induring my BTL portfolio with Hamilton Fraser Insurance for many years without a gap and an happy either all aspects of their service. However the only improvement I can suggest is perhaps a higher discount in premium for loyal and claim-free clients. Reviewed on: 17th July 2021
Anonymous's avatar
Anonymous

Best Landlord Insurance by far

5
MAny creative marketing ideas that grab your attention then turn out to be covering an aspect of being a landlord that needs your attention. Standard advertising is useful but creative advisory articles grab the attention and help you cover areas of vulnerability not previously encountered so in danger of being ignored. Well done.Hamilton Fraser! Reviewed on: 16th July 2021
Patricia Lynn-Macrae's avatar
Patricia Lynn-Macrae

Landlord experience

4
Always well informed of landlord insurance issues Reviewed on: 16th July 2021
Clive Batho's avatar
Clive Batho

Always helpful

4
Always found them helpful and efficient. Reviewed on: 16th July 2021
Sarah Good's avatar
Sarah Good

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