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Total Landlord: Landlord Insurance reviews

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4.78
Based on 1,551 reviews, last reviewed 13th Sep 2025
6800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
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1%
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1%
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1%

Latest highest rating:

5

Clear and consise updates covering topical aspects o... Clear and consise updates covering topical aspects of rental issues. Reviewed on: 13th September 2025
CHRISTINE J's avatar
CHRISTINE J

Latest lowest rating:

2

Waited over one year to get a claim sorted. Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get... Read more Reviewed on: 10th September 2025
Inga Bleken's avatar
Inga Bleken
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1551)

Great company

5
Brilliant company always helpful Reviewed on: 18th September 2020
Nina's avatar
Nina

Fabulous customer service

5
Whatever time of day you call Hamilton Fraser for advice they are always welcoming and will assist you and reassure you that the service you are buying into is of high quality Reviewed on: 17th September 2020
Pj's avatar
Pj

efficient and fair premium

5
Staff were polite and knowledgeable Reviewed on: 17th September 2020
YK Poon's avatar
YK Poon

Comprehensive cover

5
Whilst I have not had to make a claim, I have found Hamilton Fraser has responded quickly to any query I have raised. They were particularly helpful wnen I had a long void period when one of my properties was being refurbished - extending cover an dresponding promptly when informed that the property was occupied again. Reviewed on: 17th September 2020
Pat's avatar
Pat

Great - hassle free!

5
I haven't had to claim on this insurance but it's so easy to set up, seems to cover everything I wanted (and more), great price and the staff are friendly and knowledgeable! Reviewed on: 17th September 2020
Julie's avatar
Julie

Loyal

4
I've been with Hamilton Fraser Total Landlord Insurance for multiple years with my property portfolio and I remain a loyal customer because I am happy with the service/competive rate they provide. Reviewed on: 17th September 2020
Sharon Bourner's avatar
Sharon Bourner

Veey Helpful

5
I've been a member for my first year and renewed again this year. Not had to claim but if im unsure of things they've given good advice Reviewed on: 16th September 2020
Chan's avatar
Chan

Excellent customer care service

5
They offer highly competitive quotes for our properties. I always get phone call reminders when insurance are due Reviewed on: 16th September 2020
Michael Jegede's avatar
Michael Jegede

Service

5
Excellent service and very pleasant people to deal with on the phone. Reviewed on: 16th September 2020
Cathy Pires's avatar
Cathy Pires

Hamilton Fraser, Excellent service

5
Have been using Hamilton Fraser for over 10 years, excellent service and very efficient. Recommend to family and friends 100% Reviewed on: 16th September 2020
Marilyn Dellar's avatar
Marilyn Dellar

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