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Total Landlord: Landlord Insurance reviews

View other Total Landlord products
4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
66% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1612)

Cheapest quote but communication could be improved

5
Hamilton Fraser were £600 cheaper than First2Protect, our previous broker. We were a little disappointed that the wrong quote was sent to us but this was quickly corrected. Reviewed on: 16th July 2021
Adcham's avatar
Adcham

First time customer, very impressed .

5
I am a long time landlord and Hamilton Fraser are the best company I have used for insurance. Reviewed on: 16th July 2021
mrs j beddow's avatar
mrs j beddow

Professional

5
Good response to all my questions. Reviewed on: 16th July 2021
Peter's avatar
Peter

Excellent service

5
Staff are very pleasant and polite very good at helping to give you piece of mind Reviewed on: 16th July 2021
David Ribakovs's avatar
David Ribakovs

Excellent Service Always !

5
I have continued my landlord ins with this company for the last 7 years, I rate them highly due to the fact they are very easy to deal with, helpful and not complicated, nothing seems to be a problem, the voice on the end of the phone is clear and cheerful! Thank you for your continued cover ! Reviewed on: 16th July 2021
Sharon, Cornwall's avatar
Sharon, Cornwall

Haven't had any problems

4
I have used them for several years and haven't had any problems. Reviewed on: 15th July 2021
Mike's avatar
Mike

Do what they say

3
Hamilton Fraser do what they say Reviewed on: 15th July 2021
rupert ridgeway's avatar
rupert ridgeway

Excellent

5
Customer service is excellent. UK based and they answer the phones promptly, know their stuff and I always feel in safe hands. Reviewed on: 15th July 2021
R's avatar
R

Very happy with the services provided

5
We have been using Hamilton Fraser insurance for a long time now and are also planning on using them for our house that we plan to holiday let in the future. Reviewed on: 15th July 2021
Joanne Nazar's avatar
Joanne Nazar

Very good value

5
I am pleased to say that they are very transparent, helpful and offer a very good service. I would highly recommend to every landlord. Reviewed on: 15th July 2021
Anuj Purbey's avatar
Anuj Purbey

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