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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Cheapest quote but communication could be improved

5
Hamilton Fraser were £600 cheaper than First2Protect, our previous broker. We were a little disappointed that the wrong quote was sent to us but this was quickly corrected. Reviewed on: 16th July 2021

First time customer, very impressed .

5
I am a long time landlord and Hamilton Fraser are the best company I have used for insurance. Reviewed on: 16th July 2021

Professional

5
Good response to all my questions. Reviewed on: 16th July 2021

Excellent service

5
Staff are very pleasant and polite very good at helping to give you piece of mind Reviewed on: 16th July 2021

Excellent Service Always !

5
I have continued my landlord ins with this company for the last 7 years, I rate them highly due to the fact they are very easy to deal with, helpful and not complicated, nothing seems to be a problem, the voice on the end of the phone is clear and cheerful! Thank you for your continued cover ! Reviewed on: 16th July 2021

Haven't had any problems

4
I have used them for several years and haven't had any problems. Reviewed on: 15th July 2021

Do what they say

3
Hamilton Fraser do what they say Reviewed on: 15th July 2021

Excellent

5
Customer service is excellent. UK based and they answer the phones promptly, know their stuff and I always feel in safe hands. Reviewed on: 15th July 2021

Very happy with the services provided

5
We have been using Hamilton Fraser insurance for a long time now and are also planning on using them for our house that we plan to holiday let in the future. Reviewed on: 15th July 2021

Very good value

5
I am pleased to say that they are very transparent, helpful and offer a very good service. I would highly recommend to every landlord. Reviewed on: 15th July 2021

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