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Total Landlord: Landlord Insurance reviews

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4.78
Based on 1,551 reviews, last reviewed 13th Sep 2025
6800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Clear and consise updates covering topical aspects o... Clear and consise updates covering topical aspects of rental issues. Reviewed on: 13th September 2025
CHRISTINE J's avatar
CHRISTINE J

Latest lowest rating:

2

Waited over one year to get a claim sorted. Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get... Read more Reviewed on: 10th September 2025
Inga Bleken's avatar
Inga Bleken
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1551)

Friendly and professional

5
I’ve used Hamilton Frazer to insure my rental property for several years and their service has always been very professional and friendly. Reviewed on: 16th September 2020
Michael J 's avatar
Michael J

Excellent team, reliable company

5
We have been extremely happy with the products that Hamilton Fraser has offered us. We owner several buy to let properties. The companies service is reliable and good value for money. The company deserves to win!!!! Reviewed on: 16th September 2020
Danica's avatar
Danica

Best HMO Insurance Company

5
They were great, most economic on the market, and very good service. Reviewed on: 16th September 2020
Harry Angelides's avatar
Harry Angelides

Great value for money and reasonable annual increases

5
I am so glad to know HFTL insurance for many reasons, but specifically the annual premium is extremely reasonable. The annual increase is only ever incremental. I don't feel like I'm being fleeced or feel that I have to look around for a different product. All contact with the organisation has been highly professional and all my queries have been resolved straight away. What more could you ask? Please keep doing what you're doing. Not having to search the market every year for multiple products is a huge relief so well done and I hope you win. Reviewed on: 16th September 2020
Lois Tozer's avatar
Lois Tozer

Competitive price Landlord insurance with very informative e-mail updates.

5
Not just Landlord insurance but great advice, support & informative information on legal changes. Reviewed on: 16th September 2020
LOUISE BENSON's avatar
LOUISE BENSON

Sensibly priced comprehensive insurance for landlords

5
We have used HFIS for over 15 years. We have never had to make a claim, but the renewal process has always been smooth. No problem with Housing Benefit tenants. Some of the big advertisers demand that landlords evict Housing Benefit tenants or seek insurance elsewhere. It is in the fine print which no-one ever reads. Top marks to a company who have kept our growing portfolio insured over the last 15 years. Reviewed on: 16th September 2020
John Socha's avatar
John Socha

Very helpful with flooding issue

5
We have a house at the seaside and many insurance companies mark it as a flood risk and don't want to even quote. Luckily the staff at Hamilton Fraser checked it for us (as that is based on outdated information) and arranged the insurance for us in no time! Reviewed on: 16th September 2020
J Daniels's avatar
J Daniels

High Quality of Personalised Customer Service

5
Hamilton Fraser have provided high ouality tailored customer service which exceeded our expectations. They have having outstanding: - in responding promptly; - listened to issues to deliver tailored solution; - solutions were carefully delieverd meeting all the compliance requirements; and - important supplier of service for managing our risk managemen. Reviewed on: 16th September 2020
Ashwin Patel's avatar
Ashwin Patel

Very professional and good price quote for all types of policies

5
I have been using Hamilton Fraser for over 13 years and they are the best in the market for property insurance Reviewed on: 16th September 2020
Ghanshiam Dhokia's avatar
Ghanshiam Dhokia

Value for money

3
Have used for 4 years plus and have had no issues so far. Competitive price in the market. Reviewed on: 16th September 2020
Maggie's avatar
Maggie

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