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Total Landlord: Landlord Insurance reviews

4.78
Based on 1,551 reviews, last reviewed 13th Sep 2025
6800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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10%
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1%
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Latest highest rating:

5

Clear and consise updates covering topical aspects o... Clear and consise updates covering topical aspects of rental issues. Reviewed on: 13th September 2025
CHRISTINE J's avatar
CHRISTINE J

Latest lowest rating:

2

Waited over one year to get a claim sorted. Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get... Read more Reviewed on: 10th September 2025
Inga Bleken's avatar
Inga Bleken

About this product

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Total Landlord Landlord Insurance reviews (1551)

Affordable and best customer service

5
Best landlord insurance provider. Prices are the best and affordable Reviewed on: 3rd September 2020

Always prompt and helpful

5
Positive and constructive attitude with telephone enquiries Reviewed on: 3rd September 2020

Honourable insurers

5
If one has any issues they are helpful in sorting out any claims unlike most insurers. Reviewed on: 3rd September 2020

Good seminar

5
I attended Landlord Forum at Civic Centre in Hillingdon last year and listened to your presentation about Property insurance. It was very good and I could see people really listening. Roy was very informative and answered all questions. He really explained about insurance regarding leasehold flats, etc which was all news to quite a lot of people. We decided to take out insurance with you. Thank you for great presentation and the easy examples you gave for us to understand it all. Well done Reviewed on: 3rd September 2020

Very professional and always helpful

5
I have both landlord and private insurances with this company. They have over the years been professional and instantly provide answers to my requests and questions. Staff are pleasant and nothing is to much trouble. Always to be recommended by me. Reviewed on: 3rd September 2020

I have found Hamilton Fraser to be very helpful and have saved me time and money to choose my best policy.

5
The staff have always been attentive and helpful with their advice and guidance during the my tenure with the company. Reviewed on: 3rd September 2020

Policy holder name change

4
I am still awaiting the policy holder name being changed. Since I bought the policy and have sent the will and death certificate has passed over a month. I still have not heard from you with the changes. Reviewed on: 3rd September 2020

As we have not had occasion to claim, we cannot give a full review in our opinion

4
Owing to laptop accidents and problems that has not been our fault we have missed some webinars, but we thought that the first one we listened to was childish to say the least, unresearched and did not set the standard for us to partake of them in the future. This next one is topical, and seems to promise that there will be more experts discussing current problems in the field. Paul Shamplina came across as very immature and unprepared for the webinar. I used to be a teacher, and Chair of the Snowdonia National Park Standards Committee before retirement, and feel that all information issued to persons participating in any work presentation should be of the highest standard. Reviewed on: 3rd September 2020

Hamilton Fraser Total have been very prompt friendly and easy to deal with.

5
I feel very confident with my insurance specifications that I would be well looked after if I have any problems. Reviewed on: 2nd September 2020

The team really helpful. Also found that they will offer a lower option price if suitable.

5
Competively priced. Good friendly team. Reviewed on: 31st August 2020

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