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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Straight forward easy to read documents an d efficient

5
What more would we want than my comments above - great cover from a great insurer. Reviewed on: 15th July 2021

Going way beyond a Standard Insurance Company

4
Hamilton Fraser go way beyond providing insurance to landlords. They provide regular updates and insights regarding changes in regulations, and taxes. And generally look after their customers. All whilst providing a customised insurance specifically designed around the landlord. Reviewed on: 15th July 2021

21 years of faultless service

5
I have been with Hamilton Fraser since December 1999 and have always found them reasonable, polite, efficient, and friendly at all times. Reviewed on: 15th July 2021

Best price on the market

5
Fairly priced, good service, we would use them again for sure Reviewed on: 15th July 2021

Good value

4
Not claimed but seem to be a trustworthy outfit at a good price. I think I was with a dodgy company before, so feel a lot more secure with this company. Reviewed on: 15th July 2021

APPEARS VALUE FOR MONEY

5
details appear same or better than other and good price with NRLA discount ....but proof of the pudding is when or if you make a claim (who knows how good the company or policy is until then!!!) Reviewed on: 15th July 2021

Reputable Insurance provider , accredited by NRLA

5
Our current property portfolio insured with and we have no issue with Hamilton Fraser. Reviewed on: 15th July 2021

Great customer service, very helpful

5
Friendly, helpful customer services. Went the extra mile to assist and make recommendations in these troubled times. Reviewed on: 15th July 2021

Satisfied customer

5
Luckily I have not had to claim on my insurance policies but I currently have have 5 properties insured with Hamilton Fraser. They seem to represent good value for money compared to some other companies and are professional and easy to deal with. Reviewed on: 15th July 2021

Great communications

4
Easy to contact to discuss any insurance queries. Reviewed on: 15th July 2021

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