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Total Landlord: Landlord Insurance reviews

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4.78
Based on 1,551 reviews, last reviewed 13th Sep 2025
6800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
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1%
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1%
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1%

Latest highest rating:

5

Clear and consise updates covering topical aspects o... Clear and consise updates covering topical aspects of rental issues. Reviewed on: 13th September 2025
CHRISTINE J's avatar
CHRISTINE J

Latest lowest rating:

2

Waited over one year to get a claim sorted. Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get... Read more Reviewed on: 10th September 2025
Inga Bleken's avatar
Inga Bleken
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1551)

Genuine care.

5
When one of my properties was broken into, rang the team and they were marvellous. They made sure the property was secure and everything was sorted. Reviewed on: 31st August 2020
Sean Hooker's avatar
Sean Hooker

Excellent Customer Service

5
When I needed advice from an actual PERSON, the young lady (Becky I think) was able to guide me through the details I needed. Very helpful and supportive. Also, they were very competitive cost wise. I hope that should I need to use the insurance at any point, it will be as straight forward. I recommend based on my experience so far. Reviewed on: 30th August 2020
becky C's avatar
becky C

Recommended

5
Competitive premiums Easy to complete application. Reviewed on: 30th August 2020
Jo's avatar
Jo

Straight forward

5
Straight forward and easy to set up Reviewed on: 30th August 2020
Naomi preston's avatar
Naomi preston

Excellent

5
Great landlord insurance at great prices Reviewed on: 30th August 2020
Maria Portela's avatar
Maria Portela

Excellent value for money and A* customer service

5
Hamilton Fraser always provide a competitive price for their comprehensive cover. The team are friendly and helpful so the customer service is excellent too. Reviewed on: 30th August 2020
Amy Meadows's avatar
Amy Meadows

great cover at best price

5
I have used Total for years and have never found a similar level of cover cheaper. I also like the facility to pay nonthly. Reviewed on: 29th August 2020
Graham Brown's avatar
Graham Brown

Very likely

5
This is the best insurance company on the planet Reviewed on: 29th August 2020
Mark Treanor 's avatar
Mark Treanor

Valuable service

5
I have been a client for several years and find Hamilton Fraser staff to br professional , courteous and how lovely it is to talk to someone when a query needs clarification. The insurance premium has escalated moderately and I have only positive experiences with this company. I find the newsletters informative and appreciate the efforts to inform us of the ever-changing regulations and guidelines in the housing sector. Reviewed on: 29th August 2020
HELEN PLOWMAN 's avatar
HELEN PLOWMAN

Good communication

4
HF keeps Landlords well appraised of statutory obligations increasingly being placed on landlords in a jargon free format. Thank you. Reviewed on: 29th August 2020
Philip Bamborough's avatar
Philip Bamborough

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