Smart Money People Logo

Total Landlord: Landlord Insurance reviews

4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Professional service and understanding of the rental...

5
Professional service and understanding of the rental market Reviewed on: 16th September 2024

Great company

5
Brilliant company always helpful Reviewed on: 18th September 2020

Fabulous customer service

5
Whatever time of day you call Hamilton Fraser for advice they are always welcoming and will assist you and reassure you that the service you are buying into is of high quality Reviewed on: 17th September 2020

efficient and fair premium

5
Staff were polite and knowledgeable Reviewed on: 17th September 2020

Comprehensive cover

5
Whilst I have not had to make a claim, I have found Hamilton Fraser has responded quickly to any query I have raised. They were particularly helpful wnen I had a long void period when one of my properties was being refurbished - extending cover an dresponding promptly when informed that the property was occupied again. Reviewed on: 17th September 2020

Great - hassle free!

5
I haven't had to claim on this insurance but it's so easy to set up, seems to cover everything I wanted (and more), great price and the staff are friendly and knowledgeable! Reviewed on: 17th September 2020

Loyal

4
I've been with Hamilton Fraser Total Landlord Insurance for multiple years with my property portfolio and I remain a loyal customer because I am happy with the service/competive rate they provide. Reviewed on: 17th September 2020

Veey Helpful

5
I've been a member for my first year and renewed again this year. Not had to claim but if im unsure of things they've given good advice Reviewed on: 16th September 2020

Excellent customer care service

5
They offer highly competitive quotes for our properties. I always get phone call reminders when insurance are due Reviewed on: 16th September 2020

Service

5
Excellent service and very pleasant people to deal with on the phone. Reviewed on: 16th September 2020

Hamilton Fraser, Excellent service

5
Have been using Hamilton Fraser for over 10 years, excellent service and very efficient. Recommend to family and friends 100% Reviewed on: 16th September 2020