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Total Landlord: Landlord insurance reviews

4.54
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

I have no experience of a claim being handled.

3
I have no experience of a claim being handled.I renew the insurance but haven't had to make a claim yet. Reviewed on: 20th August 2025

Glad for all the info...

4
I'm new to landlording and am glad for all the info I can get Reviewed on: 20th August 2025

Efficient and professional

4
Phones answered quickly. Agents good at explaining policies Reviewed on: 20th August 2025

Excellent customer care

5
Whenever I have spoken with them, their representative have always been polite; efficient and reliable. Their quote has always been better than their competitors. Reviewed on: 20th August 2025

Good explanations

5
Prompt, explain everything well despit me having. a fleasehold lat that is externally managede Reviewed on: 3rd August 2025

Renewal of policy

5
The policy seems to be comprehensive Reviewed on: 31st July 2025

value for money.

4
Very good value for money, easy renewal and easy to talk to someone when needed Reviewed on: 31st July 2025

Professional and helpful - would recommend

5
Professional and helpful - would recommend Reviewed on: 30th July 2025

Easy to understand documentation.

5
Easy to understand documentation. Phones anwered quickly any by a human who understands. Reviewed on: 30th July 2025

Prompt service.

5
Prompt service. Helpful and and questions answered satisfactorily. Reviewed on: 29th July 2025

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