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Total Landlord: Landlord insurance reviews

4.54
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Good to deal with

5
Good to deal with as you can speak on the 'phone to someone who is helpful and knowledgeable Reviewed on: 22nd August 2025

They are so helpful great advice they take time in w...

5
They are so helpful great advice they take time in which to understand the query and they make sure you understand the answer without being patronising. They also are very competitive on pricing Reviewed on: 21st August 2025

From 7 years my experience there are good services

5
From 7 years my experience there are good services Reviewed on: 21st August 2025

Excellent service,

5
Excellent service, informative emails. Reviewed on: 21st August 2025

No probs at all.

5
No probs at all. We originally had to send cheques, no issue. They have been very quick to respond to every query. Reviewed on: 20th August 2025

Excellent service

5
Any issues quickly sorted and sooo good to be able to speak to someone on the phone! Reviewed on: 20th August 2025

Good pricing and advice to ensure you have the right...

5
Good pricing and advice to ensure you have the right policy in place. Reviewed on: 20th August 2025

No one answers the phone when one needs to clarify m...

4
No one answers the phone when one needs to clarify matters. They refuse to insure basement for flooding. There are cheaper premiums available from brokers. Reviewed on: 20th August 2025

Always good service and easy to contact.

5
Always good service and easy to contact. Reviewed on: 20th August 2025

Good, clear advice for a novice, accidental landlord...

5
Good, clear advice for a novice, accidental landlord who has a leasehold flat Reviewed on: 20th August 2025

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