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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Easy to deal with

5
We’ve never had to make a claim but I can say with relief their customer service is excellent & their operators can answer queries without transferring you to several wrong departments as well as emailing/posting correct forms/info punctually - which nowadays makes a welcome surprise! Reviewed on: 1st July 2020

competitive cover you can rely on

5
i've had 2 claims over many years, & each time HF responded efficiently & fairly. Reviewed on: 1st July 2020

Good all round

4
Excellent value and great customer service Reviewed on: 1st July 2020

Best quote and customer service

5
Hamilton Faser had the best policy available and everything is always done swiftly. My 3rd yeard in a row with them this year. Great Company Reviewed on: 1st July 2020

No fuss, very competitive

4
No fuss and very competitive prices. Reviewed on: 1st July 2020

Total comprehensive landlord insurance.

5
Well organised company the staff are exceptional and go over and above to help with any questions. Reviewed on: 1st July 2020

Simple

5
Been insured with this company for many years for a few properties. Did have cause to claim once and everything was simple from start to finish. Reviewed on: 1st July 2020

Professional, efficient, helpful

5
Professional, efficient, helpful but can’t now provide cover for my circumstances ( sub let property) Reviewed on: 1st July 2020

Simply the best...

5
Have been with HL for the last 20 years... Reviewed on: 1st July 2020

Would not go anywhere else!

4
We have been with the company for many years and they provide and excellent service at affordable prices. Reviewed on: 1st July 2020

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