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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Excellent service

5
Everything always goes very smoothly. Reviewed on: 1st July 2020

I have recommended them to numerous landlords as HF are the best brokers in this sector!

5
Always dealt with Steve Barnes & his professional approach is 1st class! Reviewed on: 1st July 2020

Clear information and excellent customer service

5
Despite my limited knowledge as a Landlord Hamilton Fraser have always very helpful with clear information and excellent customer service. Reviewed on: 1st July 2020

Total Landlord Insurance

5
Have had no issues at all during the current year. Happy to be with them. Reviewed on: 1st July 2020

So far so good

5
Only a few properties through them but where other insurance companies failed me , Hamilton Fraser where there for me Reviewed on: 1st July 2020

Comprehensive Insurance Coverage

5
It was easy to take up and renew my landlord insurance for various properties. I am a foreign property investor and find it easy to work with Hamilton Fraser over emails or phone calls. Reviewed on: 23rd September 2019

Landlord insurance

4
Private Sector Housing has changed so much where traditional house policy's don't really cover what today's Landlords are required to comply with. Therefore it has to be a specialist provider like Hamilton Frazer who do all they can to meet our requirements & the Law. Reviewed on: 12th September 2019

Easy todeal with

5
Always on hand and easy to deal with Reviewed on: 12th September 2019

An insurance treasure

5
Perfect for a forgetful landlord, Hamilton Fraser make sure I never forget to renew the insurance. With any events, changes, or queries that I have had there is always someone on the end of the phone who sorts out the situation in a prompt and efficient manner. A rare treasure, in these days when the ethos of many companies is to provide the worst possible service they can and to rely on new clients. Reviewed on: 11th September 2019

Reasonable and always helpful

5
Been with them for many years and they Were always helpful Reviewed on: 11th September 2019

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