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Total Landlord: Landlord Insurance reviews

View other Total Landlord products
4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
35% decrease in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1612)

Efficient Service with good timing

4
Efficient Service with good timing Reviewed on: 9th July 2025
Jayalakshmi 's avatar
Jayalakshmi

Excellent service provider!

5
Excellent service provider keeping customers up to date with recent, relevant legislative regulations and laws. Timely billing and online information always available. Reviewed on: 9th July 2025
Janet R's avatar
Janet R

Responsive for each of my enquiries.

5
Responsive for each of my enquiries. Offering competitive quote on landlord insurance. Reviewed on: 9th July 2025
Pamela C's avatar
Pamela C

Feedback

5
Whenever I contact them, the customer service agents have always been efficient; friendly and efficient. In addition the quote has been lower than that of other companies for comparable products. Reviewed on: 9th July 2025
Yasmin Haq's avatar
Yasmin Haq

Wonderful service every time I call them.

5
Wonderful service every time I call them. Reviewed on: 9th July 2025
Bridget 's avatar
Bridget

Highly recommended Company with Helpful staff

5
I have used Total Landlord Insurance for 15 years and find them helpful with my rental properties. So far, I have not had to make any claims but happy with the range of covers they have offered me over time. Reviewed on: 9th July 2025
Fanar's avatar
Fanar

I have insured my rental property with them for years..

5
I have insured my rental property with them for years now and have always found them informative, polite and helpful in all the times when I have needed to contact them. Their pricing seems reasonable and the cover good. Reviewed on: 9th July 2025
Janyce H's avatar
Janyce H

Good service.

5
Good service. Quick response, good prices Reviewed on: 9th July 2025
pambos l's avatar
pambos l

I have today phoned Total Landlord four times to ren...

5
I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received nothing. Appalling customer service. No way to renew online! Awful! Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Excellent Service Total Landlord

5
I have use Total Landlords for a few use for by building insurance for a rental purpose they have always been competitive and always provide an excellent service. I would personally like to thank a member of there team by the name Siobhan for her patience and understanding she was beyond excellent and took the time out to listen to me and provide me with insurance quote which reasonable and took into consideration my concerns. Once again thank you Siobhan Reviewed on: 17th October 2024
STEVEN B's avatar
STEVEN B

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