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Total Landlord: Landlord insurance reviews

4.54
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

No trouble I am well looked after

5
When I needed them they were there. They make me feel secure and ready to take up my cause if I need them to do so. I must say that in the last year I received pages of waffle to do with the conditions that I am supposed to read. This is really too much. Nevertheless I am confident that I am being looked after. Reviewed on: 14th October 2024

Great customer service

5
The customer service is always excellent and the agents are friendly and knowledgeable Reviewed on: 14th October 2024

Efficient and helpful advisors.

5
Efficient and helpful advisors. I have never had to make a claim and hope that I never will however I trust that this would be handles just as professionally Reviewed on: 14th October 2024

Good value for Money

5
I have not had to claim but any queries I have had re sorting insurance have been easy to sort. Good value for money. Renewal straight forward with no unreaosnable increases. Reviewed on: 14th October 2024

I haven't made a claim to give anopinion

3
I haven't made a claim to give anopinion Reviewed on: 14th October 2024

Good value for money.

5
Good value for money. Originally recommended by NRLA many years ago. Reviewed on: 14th October 2024

can’t claim some of my renovation cost

3
can’t claim some of my renovation cost Reviewed on: 14th October 2024

Can be easily contacted by telephone.

5
Can be easily contacted by telephone. Reviewed on: 14th October 2024

Any queries and you are able to feel confident reply...

5
Any queries and you are able to feel confident reply is correct Reviewed on: 14th October 2024

Good insurance company that keeps landlords informed

5
I have never needed to contact insurance company but renewal is always good and on time. I think they would be really helpful if I needed to make a claim or raise any questions. And they provide loads of information about landlord requirements and legal changes. Really good. Reviewed on: 14th October 2024

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