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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.79 (1612 reviews)

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4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

25% decrease in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1612)

"Total" by name,

I have used Total Landlord Insurance for many years. They go the extra mile with their news letter to keep landlords informed. In a word - solid quiet efficiency. Reviewed on: 4th September 2018

Great product and friendly, helpful Customer Service.

I find the Insurance policy offered just what I need to protect my business. I always find help and guidance if required when using Total Landlord Insurance. Reviewed on: 4th September 2018

Best Landlord Insurance

Total Landlord Insurance are very knowledgeable about their products and services, they cover all eventualities, are easy to talk to and are competitively priced - they leave others standing Reviewed on: 24th August 2018

Best landlord inzurance

Great company. Good service does just what youwant Reviewed on: 24th August 2018

Deal fairly with claims. Efficient renewal service.

I have insured with Hamilton Fraser for many years and would find it difficult to go elsewhere. They are reliable, fair and reasonably priced. Reviewed on: 23rd August 2018

Excellent service

Excellent cover and service at a reasonable price Reviewed on: 23rd August 2018

Very efficient and cost effective landlord insurers.

Excellent service calls answered quickly and queries dealt with fast and efficiently. Also very good value for money on my block policy. Reviewed on: 23rd August 2018

Very easy to deal with and set up

Always professional and easy to deal with Reviewed on: 23rd August 2018

They are beginning to believe their own publicity

I have had both my own house insurance and insurance for my property portfolio with HFIS and Total Landlord Insurance, earlier this year my own house ins came up for renewal which in the past I had renewed automatically but i had moved to a new house which involved a new policy during the usual questions from HFIS member of staff I started to ask some questions myself regarding the level of cover relating to high value items, I could not get a straight answer from the person I was dealing with, therefore cancelled the policy and put review on line which quickly brought a phone call from a senior manager who persuaded me to change my review to a more flattering one and also re instate my policy, the next day I was contacted by the member of staff who I had dealt with originally who when asked the same questions could not give a straight answer. I tried in vain to speak to a senior manager who I had met at n National Landlords Assn meeting but he refused to speak to me or return my calls, HFIS and TLLIns love to present themselves as professional and responsive, I have found this not to be the case in recent times and I am now considering placing my business for my property portfolio with another provider. Reviewed on: 15th August 2018

Easy peasy lemon squeeze

Simple to understand, simple to request and simple to commence. Reviewed on: 15th August 2018

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Total Landlord: Landlord Insurance reviews

25% decrease in 5 star reviews

700% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Total Landlord: Landlord Insurance now

Total Landlord Landlord Insurance reviews (1612)

"Total" by name,

Great product and friendly, helpful Customer Service.

Best Landlord Insurance

Best landlord inzurance

Deal fairly with claims. Efficient renewal service.

Excellent service

Very efficient and cost effective landlord insurers.

Very easy to deal with and set up

They are beginning to believe their own publicity

Easy peasy lemon squeeze

Review Total Landlord: Landlord Insurance now

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