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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.79 (1612 reviews)

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4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

66% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

What I need, when I need it at a price I can afford

I have insured with Total Landlord Insurance for 6 years and more. The have always been efficient and effective. Their online presence is quick and easy and consistent. The information they provide for landlords is in plain English and I have yet to fail to find what I need. Their prices are very affordable. However, what I like best of all and what makes Total Landlord Insurance stand out is their newsletter about landlord and tenant related issues. It is informative and a terrifically simple way to get information out to customers. Reviewed on: 14th September 2018

Great insurance provider

Good value for money. Highly recommended. Reviewed on: 4th October 2024

Great Customer Service

Great Customer Service In all my dealing I find them very helpful friendly and polite when they say they will get back to you they do fantastic support if you every have a claim Reviewed on: 4th October 2024

Good service and efficient.

Good service and efficient. Very helpful and responsive Reviewed on: 4th October 2024

HELPFUL STAFF.

HELPFUL STAFF. KEEN PRICES. COMPREHENSIVE SERVICE. Reviewed on: 4th October 2024

Thankfully I’ve never had to use the insurance, but...

Thankfully I’ve never had to use the insurance, but the TLI team have been great providing good value insurance for Landlords. Reviewed on: 4th October 2024

Don’t pick up the telephone goes to answer phone the...

Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however the last 18 months the personal caring aspect seems to of diminished. Reviewed on: 4th October 2024

Total Landlord offer competitive prices on their lan...

Total Landlord offer competitive prices on their landlord insurance annually.Their support staff are informative, helpful and polite.I have used Total Landlord Insurance for years, and recommend their services. Reviewed on: 4th October 2024

All good.

All good. On the ball service. With attentive staff willing to tailor cover to meet your specific needs. Reviewed on: 4th October 2024

I haven't had any claim to give an opinion

I haven't had any claim to give an opinion Reviewed on: 4th October 2024

Excellent service

Efficient, personable service. Value for money. Reviewed on: 30th September 2024

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