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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.79 (1612 reviews)

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4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

32% decrease in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Always seen efficient and come out as best price

I have 14 policies with total landlord (never yet made a claim though) Experience when calling is first class especially a man called Josh. Reviewed on: 30th August 2017

My landlord insurance .

Very pleased with the service. Always efficient, friendly and polite when I phone. Reviewed on: 18th September 2024

As a landlord, finding the right insurance provider...

As a landlord, finding the right insurance provider has always been a priority for me. Total Landlord Insurance has been an absolute game-changer. Their policies are not only comprehensive but also tailored specifically for landlords, which gave me the peace of mind I was looking for. I particularly appreciate the flexibility they offer with optional add-ons like rent guarantee and legal protection. The setup process was seamless, and the customer service team was incredibly responsive whenever I had a question Reviewed on: 18th September 2024

Positive experience with Total Landlord insurance ...

I have used total landlord insurance for over 10 years and they’re excellent Reviewed on: 17th September 2024

I’ve been using Total Landlord Insurance for my rent...

I’ve been using Total Landlord Insurance for my rental property, and their service has been good. They offer comprehensive coverage at competitive rates, giving me peace of mind knowing my investments are protected. Their customer support is always responsive and helpful. I would recommend them to any landlord looking for reliable insurance coverage. Reviewed on: 17th September 2024

Brilliant from start to finish.

Brilliant from start to finish. Staff are knowledgable. Contact is easy. Premiums ae good . portal is easy to use. Reviewed on: 17th September 2024

They always seem to be creating new connections, tha...

They always seem to be creating new connections, that make sense, and making things work more efficiently. Reviewed on: 17th September 2024

Easy to deal with and decent value

Easy to deal with and decent value Reviewed on: 17th September 2024

Great Company

Good service and price for property insurance and very helpful for the claims process and speedy payout. I would recommend this company. Reviewed on: 16th September 2024

Friendly, helpful, professional service always.

Friendly, helpful, professional service always. I have used Total Landlord insurance for many years and they are professional at all times. Their rates are good, though have risen over the years. Information on the policies are concise and detailed. Management of policies can be done electronically, online. Reviewed on: 16th September 2024

Excellent response to customer needs

Staff understanding of product is excellent, pricing very competitive for my company BTL portfolio. Able to quickly insure my mother's property as a letting when she moved into care. Reviewed on: 16th September 2024

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