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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.72 (1612 reviews)

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4.72

Based on 1,612 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

A mine of helpful facts.

Kept up to date on all aspects of property insurance. Reviewed on: 14th September 2017

Long standing customer

I have been a customer of Total Landlord for many years and I can say that the service and value that I have received are excellent. They always send me several reminders when my policy is due for renewal and the price of the policy has only increased a very small amount over the whole time I have been with them. They regularly send updates about the rental housing market and new govenment legislation affecting landlords to me by e-mail which I find very informative and essential for this ever changing market. Luckily I have never had to claim on my insurance but I am confident that should I need to, Total Landlord would be there to help in my claim and pay the necessary expenses incurred. Reviewed on: 26th July 2024

This company is comprehensive and professional.

This company is comprehensive and professional. I have insured with them for years without a negative contact Reviewed on: 26th July 2024

Always helpful and happy to make changes

Made changes easy always helpful and happy to discuss any issues Reviewed on: 26th July 2024

Great service

Insured my property for a few years with total landlord no issues and always very competitive with price Reviewed on: 26th July 2024

Knowledgeable and polite

They have always been knowledgeable, reasonably priced and staff are polite. Reviewed on: 19th July 2024

first ever claim after being customer for around 13...

first ever claim after being customer for around 13 years and it was rejected out of hand. Not even money I spent to make safe for tenants, Reviewed on: 15th July 2024

Very helpful and good value.

Very helpful and good value. Lots of advice Reviewed on: 15th July 2024

Easy to deal with online and by phone.

Easy to deal with online and by phone...renewal esy too Reviewed on: 14th July 2024

Great service and competitive prices

Great service and competitive prices Reviewed on: 14th July 2024

Knowledgeable helpful staff.

Knowledgeable helpful staff. Efficient claims handling & prompt payment on satisfactory completion of agreed works. Reviewed on: 13th July 2024

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