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Total Landlord: Landlord insurance reviews

View other Total Landlord products
4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
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1%
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1%
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2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

Excellent company

5
Easy to insure and renew each year. Very competitive pricing. Excellent and helpful monthly newsletters. I am very pleased with their service. Reviewed on: 10th July 2023
H Golding's avatar
H Golding

Good service for landlords

5
We have had many changes on our policy this year with selling several properties and each time Total Landlords have given us fast and good service. Reviewed on: 10th July 2023
Insurance service's avatar
Insurance service

Excellent insurance

5
Have insured my properties with them for several years and never had any problems. Reviewed on: 10th July 2023
Mike's avatar
Mike

Faithless service

5
Excellent customer service, friendly staff. And issues they are willing to go the extra mile for their customers Reviewed on: 10th July 2023
Antony Francis's avatar
Antony Francis

Already recommended to family

5
Excellent support and super efficient service all round, very happy with them, hope they continue to grow. Reviewed on: 10th July 2023
Lubna Usmani's avatar
Lubna Usmani

Amazing company

5
They keep me updated on products and services very professional on how they operate no harassment calls or messages very humble on how they conduct their affairs Reviewed on: 10th July 2023
eyes wide open's avatar
eyes wide open

OK but definitely cod do (a lot) better

3
Very quick to remind that payment is due for premium but VERY slow in processing claim. I waited over 1 year to resolve claim following a leak in my kitchen Reviewed on: 10th July 2023
Inga Bleken's avatar
Inga Bleken

The best value for money

5
No issues. Very efficient and rapid response time. Reviewed on: 10th July 2023
Victor Porter's avatar
Victor Porter

Very unhelpful

1
My first every claim after 14 years with company was rejected and did not even offer to pay for me having a duty to make property safe after ceiling collapsed and caused damage to electric wall socks, carpets and curtains. Paid NOTHING, and also INCREASED my premium. Reviewed on: 10th July 2023
Robin Lear's avatar
Robin Lear

Excellent service best price

5
Total Landlord offered the best price for a very comprehensive cover including contents and increased cover than my last provider for less money Reviewed on: 10th July 2023
Richard Marshall's avatar
Richard Marshall

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