Write a review

Go to business site

Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.79 (1612 reviews)

View other Total Landlord products

4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

90% decrease in 5 star reviews

in the past 90 days

88% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

Read all reviews See your review

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Excellent cover, value, documentation and service.

I have used Total Landlord Insurance since 2011/2012 when I first became a landlord in my late sixties and have found them consistently helpful, informative and quick to respond to questions/queries with good clear documentation so you know where you stand. They offer good cover and value for money on occasions when I have compared them with other providers. So far I have never had to make a claim, but I would anticipate that if I did they would offer the same clear, speedy and fair response in the event. My phone calls with them have always been friendly and polite, and emails likewise. Their documentation is first class and emails from them offer helpful information about other topics relevant to maintaining property in good condition etc. There would have to be a big change in their service to make me look anywhere else now. I would use them for my own home insurance except that valuables have to be itemised separatley whereas my current home insurance covers them regardless of valuations. Reviewed on: 5th September 2024

Total Landlord - as insurers should be

I have been associated wit Total Landlord for quite a few years now. it's been a good association so far. I am satisfied with their service.Whenever I have had a query it has been attended to and replied promptly. Reviewed on: 15th September 2025

Clear and consise updates covering topical aspects o...

Clear and consise updates covering topical aspects of rental issues. Reviewed on: 13th September 2025

Straight forward and professional

Straight forward and professional Reviewed on: 12th September 2025

Very happy with Total Landlord Insurance for 26 years !

I have been very happy with Total Landlord Insurance over the last 26 years. Their offering is vey competitive and their Customer Services impeccable, thanks ! Reviewed on: 12th September 2025

No problems whatsoever with this Company .

No problems whatsoever with this Company . Reviewed on: 11th September 2025

Easy to deal with - efficient - well priced

Easy to deal with - efficient - well priced Reviewed on: 11th September 2025

Long time customer always happy with service and eff...

Long time customer always happy with service and efficiency Reviewed on: 11th September 2025

Always showing conncern when needed

When I have phoned there ia always a sympathetic ans understanding voice at the other end. Reviewed on: 10th September 2025

Phone calls promptly answered, pleasant staff

Phone calls promptly answered, pleasant staff Reviewed on: 10th September 2025

Overall I had a good experience.

Overall I had a good experience. Reviewed on: 10th September 2025

Alternative products

Insurance
from Family Building Society 5.00 from 2 reviews
Home Insurance
from Melton Building Society 5.00 from 1 reviews
Home insurance
from 1st Central 0.00 from 0 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub