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Total Landlord: Landlord Insurance reviews

4.80
Based on 1,464 reviews, last reviewed 13th Nov 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
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1%
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1%
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1%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024
Sylvia Brunsdon's avatar
Sylvia Brunsdon

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024
c.j.hall27@btopenworld.com's avatar
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1464)

Review of the Total Landlord, Landlord Insurance:

Excellent cover, value, documentation and service.

5
I have used Total Landlord Insurance since 2011/2012 when I first became a landlord in my late sixties and have found them consistently helpful, informative and quick to respond to questions/queries with good clear documentation so you know where you stand. They offer good cover and value for money on occasions when I have compared them with other providers. So far I have never had to make a claim, but I would anticipate that if I did they would offer the same clear, speedy and fair response in the event. My phone calls with them have always been friendly and polite, and emails likewise. Their documentation is first class and emails from them offer helpful information about other topics relevant to maintaining property in good condition etc. There would have to be a big change in their service to make me look anywhere else now. I would use them for my own home insurance except that valuables have to be itemised separatley whereas my current home insurance covers them regardless of valuations. Reviewed on: 5th September 2024

Friendly staff with great customer service.

5
Friendly staff with great customer service. All member is the team are happy to help with any query I have. Reviewed on: 23rd September 2024

Total Landlord review

5
Great, straight forward, good old customer service Reviewed on: 20th September 2024

My landlord insurance .

5
Very pleased with the service. Always efficient, friendly and polite when I phone. Reviewed on: 18th September 2024

As a landlord, finding the right insurance provider...

5
As a landlord, finding the right insurance provider has always been a priority for me. Total Landlord Insurance has been an absolute game-changer. Their policies are not only comprehensive but also tailored specifically for landlords, which gave me the peace of mind I was looking for. I particularly appreciate the flexibility they offer with optional add-ons like rent guarantee and legal protection. The setup process was seamless, and the customer service team was incredibly responsive whenever I had a question Reviewed on: 18th September 2024

Positive experience with Total Landlord insurance ...

5
I have used total landlord insurance for over 10 years and they’re excellent Reviewed on: 17th September 2024

I’ve been using Total Landlord Insurance for my rent...

4
I’ve been using Total Landlord Insurance for my rental property, and their service has been good. They offer comprehensive coverage at competitive rates, giving me peace of mind knowing my investments are protected. Their customer support is always responsive and helpful. I would recommend them to any landlord looking for reliable insurance coverage. Reviewed on: 17th September 2024

Brilliant from start to finish.

5
Brilliant from start to finish. Staff are knowledgable. Contact is easy. Premiums ae good . portal is easy to use. Reviewed on: 17th September 2024

They always seem to be creating new connections, tha...

5
They always seem to be creating new connections, that make sense, and making things work more efficiently. Reviewed on: 17th September 2024

Easy to deal with and decent value

5
Easy to deal with and decent value Reviewed on: 17th September 2024

Great Company

5
Good service and price for property insurance and very helpful for the claims process and speedy payout. I would recommend this company. Reviewed on: 16th September 2024