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Total Landlord: Landlord Insurance reviews

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4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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10%
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1%
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1%
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2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1612)

Straightforward company - reasonably priced

4
Much cheaper quote than previous insurer - easy to access and contact Reviewed on: 17th September 2021
HK's avatar
HK

The price is competitive and provide extensive cover compare to the major insurer

5
Hamilton Fraser are very good when we explained that we have renovation going on in the student property. we were not charged for the amendments, and we just email them to et them know that the students are back into the properties. They are easy to deal with Reviewed on: 17th September 2021
Jaqu Crav's avatar
Jaqu Crav

Exemplary service

5
We have been using Hamilton Fraser since 1988 and always found them to be helpful and efficient. We have recently recommended them to an associate who is returning to the buy to let business after a gap of some years. The associate has thanked us for the recommendation and said how pleased they were with Hamilton Fraser's service. Reviewed on: 17th September 2021
Simon de Candole's avatar
Simon de Candole

Great personal service

5
We are a small residential.letting company. We have used HF for thirty years and more. We can always get through to a REAL person. Any questions are dealt with quickly and efficiently. Reviewed on: 17th September 2021
Victoria Huddleston's avatar
Victoria Huddleston

Fully understood insurance!

5
Always efficient and gets to the point however complicated the issues might be Reviewed on: 17th September 2021
Elizabeth Boyling's avatar
Elizabeth Boyling

Top Service.

5
Hamilton are one of the few companies out there who genuinely help you out. Their prices are very reasonable compare to some out there who charge ridiculous amounts. Customer service is 10/10 Reviewed on: 17th September 2021
Aamer Akhtar's avatar
Aamer Akhtar

Landlord insurance

5
Have been a customer for many years and the customer service is great. Fortunately I haven’t had to make a claim yet so unable to comment on that service. Reviewed on: 16th September 2021
Ash Bhunnoo's avatar
Ash Bhunnoo

Fair, Efficient and Thorough

5
Very competitive rates, simple to understand from a reliable company. Reviewed on: 16th September 2021
Alma Boyes's avatar
Alma Boyes

Good communication and Good Value

5
Hamilton Fraser offers a comprehensive insurance cover at a reasonable price. The staff is friendly and helpful. When we had to make a claim, the process went smoothly and they paid for the repairs and the loss of rent. I am very happy with Hamilton Fraser. Reviewed on: 16th September 2021
Marina Andrews's avatar
Marina Andrews

Solid and co-operative

4
Broadly speaking, it was refreshingly simple and straightforward working with Hamilton Fraser through a slightly complex escape of water claim, though slowed somewhat by the loss adjuster's unhurried timescale, (but that was not due to HF themselves). Reviewed on: 16th September 2021
Alan Foster's avatar
Alan Foster

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