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True Potential Wealth Management: Investments reviews

4.84
Based on 1,729 reviews, last reviewed 23rd Jan 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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87%
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12%
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2 star
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0%
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Latest highest rating:

5

True Potential - good value and great customer service I was introduced to True Potential by my IFA a few years ago. Great return on my ISA, all customer service channels have been good. Reviewed on: 23rd January 2026
Maxwell Gridley's avatar
Maxwell Gridley

Latest lowest rating:

1

Their customer service is all over the place. Their customer service is all over the place. Inconsistent advice. Flaky app. Unresponsive. Reviewed on: 2nd June 2024
Ralph A's avatar
Ralph A

About this product

Looking for an investments provider? Check out our True Potential reviews to see what people are saying about how True Potential help manage their pension and investments pot. Or help out our community by leaving your own True Potential pension review!

True Potential Wealth Management Investments reviews (1729)

Review of the True Potential Wealth Management, Investments:

Recommended

5
Opened a pension plan with True potential Investor, and it couldn't have been easier to set up, I had to call customer services due to entering my email address slightly wrong when setting up the account and they were friendly and helpful. I feel that my money is in safe hands. Reviewed on: 14th April 2021

Very efficient

5
Super helpful customer service. Reviewed on: 9th April 2021

Investments

4
Simple straight forward to see investments on web. Also good customer service. Reviewed on: 9th April 2021

Excellent investments

5
Straightforward investment access to good underlying investments at competitive rates Reviewed on: 9th April 2021

Great company

5
Absolutely brilliant customer service and keep me updated on my financial circumstances Reviewed on: 9th April 2021

Superb platform

5
Fantastic company would highly recommend Reviewed on: 9th April 2021

Very Helpful and Informative

5
I have a lot of communication from them and I am kept up to date on all aspects of my financial matters with them. Very easy to navigate the site and overall I am very pleased with the service I receive. Reviewed on: 9th April 2021

Great communication

5
Communication on point! Staff friendly, helpful and efficient Reviewed on: 9th April 2021

Easy to navigate, full diligence done.

5
The app and website are really easy to navigate and help understand and breakdown my investments and accounts. The thorough questioning before setting up my two accounts ensured I got the best product for my needs and understood any pitfalls of the accounts recommended to me. The one time I had a slight hitch getting an account set up, the live chat service was quick, courteous and concise. I have received nothing but a faultless service so far. Reviewed on: 9th April 2021

Pension Pot

5
I had to setup a new pension pot as part of moving jobs a few years ago now. Was hesitant to move to True Potential Investor, but havent looked back. Highly recommended. Reviewed on: 9th April 2021

User friendly with no complicated jargon

5
Very impressed with the ease of use. I transferred 3 existing pension polices with ease. Also very easy to increase/decrease pension payments and pay lump sum payments in. Highly recommeded Reviewed on: 9th April 2021

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