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Ulster Bank: Instant Access Savings reviews

3.74
Based on 12 reviews, last reviewed 17th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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8%
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2 star
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17%

Latest highest rating:

5

Decent interest rate which hasn't dropped since open... Decent interest rate which hasn't dropped since opening. Reviewed on: 17th April 2026
Christopher P's avatar
Christopher P

Latest lowest rating:

1

The worst bank I have ever used. The worst bank I have ever used. When I opened a savings account, it took many days before I could access the account (other banks I have used usually... Read more Reviewed on: 1st January 2026
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BadgerMan

About this product

Ulster Bank savings reviews can help you to find out more about life at Ulster Bank. How easy is it to contact Ulster Bank? And how friendly are they? Our Ulster Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Ulster Bank Instant Access Savings reviews (12)

TOP RANKING RUBBISH CUSTOMER SERVICE

1
It would be hard to have worse customer service from a bank. The Ulster Bank has gone way and beyond ordinary lousy service. Over the two months the bank has been unable to rectify their own error in deleting my access to withdrawing funds, ie. they deleted my linked account, or for some reason the withdrawal system does not work as it should. I have been told that I need a card and card reader. I have been told that this account does not have a card and card reader. So far the bank has plonked £50 and £80 into my account for the lack of service they have given me. This week they wrote to say that they understand my complaint but that I can order a card reader online. And hey! did the complaints person actually look at anything? Clearly not. I decided to phone on the complaints telephone number in the complaints response. I waited for the call to be answered for 2hours and 20 minutes. Every 30 seconds the loop tape apologises and says their staff are busy, please thank you for waiting. Dream on. The complaints department closes at 6pm. Bboom. Bboom. It was 6pm when I gave up. I have written now to the CEO. She's clearly busy not looking into customer service as I haven't heard a peep. Next step: will write again to the CEO and give her a final warning. Should that fail, then I send all this to the Ombudsman. Reviewed on: 15th December 2023

My experience was incredible and hassle free so thank you :)

5
my name is David and I love ulster bank and I would really recommend them to anyone who is looking for a bank which is easy to deal easy to use with money issues, for example I lost £9.99 from a company which i cancelled a long time ago and they refunded me it with no hassle at all so thank you for that and I also recommend anytime banking on your computer or phone :) Reviewed on: 24th April 2015

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