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Updraft: Personal Loan reviews

4.96
Based on 10,825 reviews, last reviewed 31st Mar 2026
361600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Applying for a loan was easy, and the money was tran... Applying for a loan was easy, and the money was transferred within a few hours. Making changes to my current loan, like changing payment date is also ... Read more Reviewed on: 31st March 2026
Lori V's avatar
Lori V

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10825)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Have used twice and still happy

5
Great easy to use company that help when you need it obviously interest is slightly higher but that’s a given Reviewed on: 25th February 2026

Excellent company and team

5
Ashley from Updraft helped me through a very tough financial time, with patience, understanding and kindness. Updraft helped me find my feet again when it felt like they had been taken away from me. Reviewed on: 25th February 2026

Updraft were really helpful and informative when I w...

5
Updraft were really helpful and informative when I was looking for a loan Reviewed on: 25th February 2026

Simple and straightforward

5
Simple, Easy to follow process and prompt response Reviewed on: 25th February 2026

Good customer service

5
The process is swift and concise with clear understanding. Reviewed on: 25th February 2026

Excellent communication

5
I have used updraft a few times now due to the communication being excellent and the products offered. Reviewed on: 25th February 2026

Great service.

5
Great service.. Will definitely recommend Reviewed on: 25th February 2026

My loan experience

4
Updraft has been really easy to use interest on the loan is low and customer services are very supportive Reviewed on: 25th February 2026

Helpful!

5
They have been so helpful when I needed any assistance or help. Their app is very easy to use and you can see your account balances very quickly. They respond quickly to queries and I received my funds very quickly too which was greatly appreciated. I think they lend responsibly too and only offered me additional funds when it was appropriate. Reviewed on: 25th February 2026

Great loan provider , quick , trustworthy , easy ste...

5
Great loan provider , quick , trustworthy , easy steps I recommend Updraft . Reviewed on: 25th February 2026