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Updraft: Personal Loan reviews

4.96
Based on 10,851 reviews, last reviewed 2nd Apr 2026
364300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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0%
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Latest highest rating:

5

Amazing and friendly company . knowledgable, very friendly non judgemental. They are easy to talk to, to resolve any issues or trouble you may have. The app is super simple and easy... Read more Reviewed on: 2nd April 2026
CKJ's avatar
CKJ

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10851)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Very straightforward and easy to set up.

5
Very straightforward and easy to set up. I've had very positive interactions with all customer service people. Can't fault them. Reviewed on: 25th February 2026

Fast easy and simplistic

5
Fast easy and simplistic just what is needed no hassle and fast answers Reviewed on: 25th February 2026

Easy and straight forward process.

5
Easy and straight forward process. Reviewed on: 25th February 2026

It was a really easy process and have been very...

5
It was a really easy process and have been very helpful Reviewed on: 25th February 2026

amazing customer service , so easy to d4eal with , m...

5
amazing customer service , so easy to d4eal with , made my life so much easier and stress free , would highly recommend Reviewed on: 25th February 2026

A fantastic service who helped me through a period o...

5
A fantastic service who helped me through a period of requiring a personal loan with great competitive rates Reviewed on: 25th February 2026

Very easy, accessible and helped me when noone else...

5
Very easy, accessible and helped me when noone else would! Would definitely recommend to family and friends. Reviewed on: 25th February 2026

Honest review

5
I think it’s a really good provider it’s helped me get back in control when all other banks simply won’t give me the chance despite having no issues paying things back. There was almost no humanity from other banks as they never take into account people can just fall into these credit traps that you can’t get out of. The one and only thing I would say that needs improvement is the communication it can often take a day or two for a response if there was someone available right away on live chat it would make it that much better. I would definitely recommend it for people that want to dig themselves out of a hole! Reviewed on: 25th February 2026

My experience with updraft and personal experience

5
Quick and easy process, easy to deal with. Very helpful, helped me in many ways and made my life a little stress free. I would definitely recommend updraft for anyone wanted a personal loan to cover anything. The money was in my account within 24 hours of been approved 100% recommend. Reviewed on: 25th February 2026

Very fast simple and the customer service is excepti...

5
Very fast simple and the customer service is exceptional Reviewed on: 25th February 2026