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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.96 (10828 reviews)

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4.96

Based on 10,828 reviews, last reviewed 31st Mar 2026

361900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great service, very helpful and very handy Great service, very helpful and very handy Reviewed on: 31st March 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10828)

Review of the Updraft, Personal Loan:

Only lender which would accept me.

Ever since COVID I was struggling to pay off my debts gained during my unemployment. My bank was refusing to help and I looked in the App Store on a whim and was so shocked to see I was accepted, and the APR given to me was amazing. It's been incredibly straight forward and the chat feature is perfect for someone like me who can't sit on the phone waiting for a response. Overall incredibly satisfied. Reviewed on: 11th April 2023

Easy, quick and clear!

Easy, quick and clear and efficient customer service. Great overall. Reviewed on: 29th March 2024

Easy to use and quick.

Easy to use and quick. Great communication with fast responses Reviewed on: 28th March 2024

Quick, simple and seamless.

Quick, simple and seamless. It was very easy and quick, and the payment plan was easy to understand. Reviewed on: 28th March 2024

It was quick and efficient, costumer service was gre...

It was quick and efficient, costumer service was great, questions were precise. Reviewed on: 28th March 2024

Very easy to use, app is intuitive and straightforward.

Very easy to use, app is intuitive and straightforward. Approval process was quick and easy. Reviewed on: 28th March 2024

Straight forward and easy.

Straight forward and easy. Will use again of needed. Very helpful. Reviewed on: 28th March 2024

Great service and very efficient

Great service and very efficient Reviewed on: 28th March 2024

I’ve never had a good banking experience until Updraft

I’ve realised I’ve never had a good banking experience until I joined Updraft. The app is easy to use, no bots in customer service and if you message too late in the day, you’re advised when they’re back in. Prompt informative responses. I really cannot complain, it’s been brilliant so far and is saving me thousands in interest! Reviewed on: 28th March 2024

Updraft helped me when I needed it the most.

Updraft helped me when I needed it the most. Excellent service Reviewed on: 28th March 2024

Great service no issues .

Great service no issues . Quick and easy process Reviewed on: 28th March 2024

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