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Updraft: Personal Loan reviews

4.96
Based on 10,833 reviews, last reviewed 31st Mar 2026
362500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Quick and easy! Not had a single problem, quick and easy and super helpful. Really enjoying using updraft to manage my spending Reviewed on: 31st March 2026
Sasha B's avatar
Sasha B

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10833)

Review of the Updraft, Personal Loan:

It was very easy and simple and was explained very w...

5
It was very easy and simple and was explained very well Reviewed on: 21st April 2024

Excellent

5
Quick response and excellent service. Reviewed on: 22nd March 2024

Very quick and easy.

5
Very quick and easy. Great customer service and excellent loan options Reviewed on: 22nd March 2024

Quick and personal communication

5
Quick and personal communication Reviewed on: 22nd March 2024

Updraft! My saviours

5
Updraft was there for me when I struggled to get a loan from my bank. All times updraft have been 5* with their customer service. I cannot fault them. Even when I panicked that the updraft app had disappeared from the app store, updraft had replied back to my query to say it was being reloaded the next day! The whole process was seamless with Updraft. Definitely would use them again. Reviewed on: 22nd March 2024

Quick, easy, and straightforward

5
Quick, easy, and straightforward Reviewed on: 22nd March 2024

Quick & Helpful

5
Everyone is very helpful and quick when I’ve needed to communicate with them Reviewed on: 22nd March 2024

CUSTOMER SERVICE EXEEDS EXPECTATIONS

5
Easy to navigate around app, customer service team goes above amd beyond are exceed expectations, so helpful. Make payments really easy which takes a weight off shoulders. Reviewed on: 22nd March 2024

Helpful quick got, got assistance in minutes.

5
Helpful quick got, got assistance in minutes. Reviewed on: 22nd March 2024

Got through some simple questions and any issues whe...

5
Got through some simple questions and any issues where quickly resolved Reviewed on: 22nd March 2024

Super easy from start to finish, payments automatica...

5
Super easy from start to finish, payments automatically set up when applying. Payment recieved within stated time frame Reviewed on: 22nd March 2024