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Updraft: Personal Loan reviews

4.96
Based on 10,968 reviews, last reviewed 23rd Apr 2026
375700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent service, great advice, helped me along wi... Excellent service, great advice, helped me along with the process explaining each step. Reviewed on: 23rd April 2026
Donna's avatar
Donna

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10968)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Easy application and reasonable interest, money in y...

5
Easy application and reasonable interest, money in your account ssme day Reviewed on: 15th March 2024

Couldn't get finance at the time due to credit score...

5
Couldn't get finance at the time due to credit score but recently changed job so had more money coming in - up draft helped me obtained the finance I needed at the time and the service has been excellent since. Reviewed on: 15th March 2024

Really easy to apply and manage.

5
Really easy to apply and manage. Haven't needed any support since and not needing service is the best kind of service Reviewed on: 15th March 2024

The service was seamless, provided good value for mo...

5
The service was seamless, provided good value for money and the customer service was good all the way through Reviewed on: 15th March 2024

Helpful and simple

5
Very helpful company. Will highly recommend to everyone Reviewed on: 15th March 2024

Easy process.

5
Easy process. Good rates. Very happy with this service. Reviewed on: 15th March 2024

You know exactly where you are...

5
Always very fair, and will let you know when you are able to borrow again. No hidden information, everything is completely up front. Happy to deal with this company. Reviewed on: 15th March 2024

Excellent customer service, I was approved with poor...

5
Excellent customer service, I was approved with poor credit score. Highly recommend. Reviewed on: 15th March 2024

10/10 personal loan

5
I took out a personal loan with Updraft to reconcile some debts. The process was super simple and the Customer Service agents have been great whenever i’ve had a query or an issue. The app is also great for tracking your loan and even your credit score Reviewed on: 15th March 2024

Great service

5
Good customer service, quick and easy application process and easy to manage account through the app. Reviewed on: 15th March 2024