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Updraft: Personal Loan reviews

4.96
Based on 10,984 reviews, last reviewed 27th Apr 2026
377300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

So so easy, really helped to get me out of a hole an... So so easy, really helped to get me out of a hole and have me financial freedom from issued caused by previous bad decisions. Couldn't recommend them ... Read more Reviewed on: 27th April 2026
Mark K's avatar
Mark K

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10984)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Good customer service

5
Good customer service, does what they say they do Reviewed on: 14th March 2024

User friendly and personalised approach.

5
User friendly and personalised approach. App makes the whole experience much simpler. Speedy replies from customer service reps put my mind at ease. Reviewed on: 14th March 2024

Got a loan when no one was offering me one...

5
Got a loan when no one was offering me one Reviewed on: 14th March 2024

Just a great service very easy to use and facts are...

5
Just a great service very easy to use and facts are easy to understand Reviewed on: 14th March 2024

simple and exactly what I needed

5
simple and exactly what I needed Reviewed on: 14th March 2024

Fast friendly and just what I needed

5
Fast friendly and just what I needed Reviewed on: 14th March 2024

Have good experiences with updraft

5
Have good experiences with updraft Reviewed on: 14th March 2024

Excellent service offered.

5
Excellent service offered. Great customer service, always available to answer any questions you have. Reviewed on: 14th March 2024

Brilliant service and one of a kind

5
Brilliant service, really good at recognising and offering more lending options for customers who pay on time. love that it's paperless. Reviewed on: 14th March 2024

Great customer service, very easy app to navigate too

5
Great customer service, very easy app to navigate too Reviewed on: 14th March 2024