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Updraft: Personal Loan reviews

4.96
Based on 11,024 reviews, last reviewed 7th May 2026
381200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Really quick and easy, customer service from Ashley... Really quick and easy, customer service from Ashley has been really good. Reviewed on: 7th May 2026
Jade L's avatar
Jade L

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11024)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Fantastic communication

5
Great communication, quick and easy to use Reviewed on: 12th April 2023

Caring yet professional service

5
I have found Updraft to be a helpful, responsible, professional lender with friendly online staff who deal with any queries quickly and efficiently. Can’t fault them. Reviewed on: 12th April 2023

Quick decision

5
Getting a personal loan was easy and took me short time to be approved. Reviewed on: 12th April 2023

Great help just on time

5
It’s very helpful when you needed and it’s not complicated at all Reviewed on: 12th April 2023

Excellent service and approach

5
Amazing service overall. Provided best solution very fast and straightforward. Outstanding focus on customer support throughout the whole process. Reviewed on: 12th April 2023

Quick and efficient

5
Approval quick have now used several times Reviewed on: 12th April 2023

Straightforward

5
I was hesitant to use the app as loads of scam all around, but here I am doing my review. The app is straightforward and did a really big help with my credit card. Thank you updraft. Reviewed on: 12th April 2023

Very good

5
Offered me a consolidation loan at a good rate. Customer service is great. Reviewed on: 12th April 2023

Quick process and great in app service

5
Updraft is an amazing Lender, application is simple compared to others and all in the app with decision in the app as well and the payout the same. It’s a great all in app experience without having to do lengthy paperwork and with great rates offered as well. The best part you rarely have to call someone as it’s so easy Reviewed on: 12th April 2023

Quick, easy and supportive

5
I found it quick and easy to get my updraft loan. As it’s paid off in direct debits of regular amounts I don’t even think about but whenever I check it’s nice to easily be able to see what I’ve paid off and what’s left to pay. The chat function also makes it easy to talk to them around my work and other commitments. The only thing that would improve my experience is to have a function that allows me to see how much I would be paying if I paid off early without having to go through the steps of paying off early, Reviewed on: 12th April 2023