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Updraft: Personal Loan reviews

4.96
Based on 11,024 reviews, last reviewed 7th May 2026
381200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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Latest highest rating:

5

Really quick and easy, customer service from Ashley... Really quick and easy, customer service from Ashley has been really good. Reviewed on: 7th May 2026
Jade L's avatar
Jade L

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11024)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Excellent product & friendly, helpful staff

5
Spotted an advert for Updraft, checked reviews which were great and applied. Got an answer very quickly and once the App was up and running it was very easy to keep track and messages the staff. They respond to queries very quickly and are super helpful and friendly. Reviewed on: 11th April 2023

Very helpful when I needed

4
When I needed they help me and clear and fix payment every month, what was easy for me to follow and to pay back my loan, thank you Reviewed on: 11th April 2023

Easy to use and I got accepted straight away

5
I would highly recommend Updraft, they’ve helped me get out a tough situation and paid the loan into my bank account on the same day I couldn’t recommend them enough Reviewed on: 11th April 2023

Really Simple

5
Very simple application process, can easily access my account, easily contactable if I ever have the need. Reviewed on: 11th April 2023

AMAZING!!!

5
it's been the best way for me to pay off my debts in a sensible way. I would recommend to anyone that needs the help. Reviewed on: 11th April 2023

Superb company

5
Fantastic company Friendly helpful staff Easy application process Reviewed on: 11th April 2023

Amazing and friendly customer service

5
Updraft have significantly helped me to reduce my overdraft and loans, and they were picked due to their amazing customer service. They were friendly and professional, progressing my through the application with minimal fuss. Reviewed on: 11th April 2023

Quick efficient help

5
Helpful and good communication, easy to use app Reviewed on: 11th April 2023

Updraft

5
Easy and efficient application process, great friendly and responsive support team. App is easy to use and provides great deal of financial information to help manage your finances better. Much more than just a loan. Reviewed on: 11th April 2023

Great way to help pay off credit debt

5
I used updraft credit which helped me to get rid of my credit card debt I had without more high interested being incurred. I also know what exact amount I was repaying updraft each month which helped me organise my payment Reviewed on: 11th April 2023