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Updraft: Personal Loan reviews

4.96
Based on 11,026 reviews, last reviewed 8th May 2026
381400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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Latest highest rating:

5

Amazing very good Amazing and great experience. A really slick process. Impressive Reviewed on: 8th May 2026
Will's avatar
Will

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11026)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Amazing service

5
I found the whole experience from beginning to end was easy to understand and follow without the need for over complicating things. Clear precise instructions and if I had any questions customer service were absolutely fantastic. I would highly recommend and would use again without any hesitation Reviewed on: 11th April 2023

Really user friendly and accessible

5
Great prompt service, would definitely yse again if i needed to Reviewed on: 11th April 2023

Great experience so far

5
Easy sign up and a quick decision on my loan, user friendly app, and helpful customer service Reviewed on: 11th April 2023

Really good customer service and support

5
Always quick responses and very easy to deal with Reviewed on: 11th April 2023

Very good

5
It's a very good app for financial help when you need that extra support. Reviewed on: 11th April 2023

The best around

5
great service and always very easy to chat to Reviewed on: 11th April 2023

Great company!

5
I’ve had my review for over a year now and I’ve had no issues with them at all. They respond to any questions in a timely manner and always happy to help! Would definitely recommend! Reviewed on: 11th April 2023

Updraft rocks

4
Very good service and very knowledgeable guys on live chat. Easy to overpay and stay on top of your finances. Reviewed on: 11th April 2023

So good!

5
Easy to use and lots of info to help online. Reviewed on: 11th April 2023

Amazing Bank in time of need

5
I found out about updraft on tiktok as one of the ads and at the time I was really struggling I was nearly £1000 in overdraft and I read up on it and was like I’ll give it a good was easy to set up and within a few days I had agreed to my terms and the contract and I had cleared my overdraft was a blessing in disguise so thank you they deserve this award Reviewed on: 11th April 2023