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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.96 (11040 reviews)

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4.96

Based on 11,040 reviews, last reviewed 12th May 2026

382800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Used multiple times and always been very helpful Used multiple times and always been very helpful Reviewed on: 12th May 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11040)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Amazing customer service

This app based bank has made it easy for people to consolidate their debts and help rebuild your credit. I've recommended this service to my sister who has now taken out a loan to reduce her debts. Reviewed on: 11th April 2023

Updraft is AMAZING !!!

Its a quick and simple way to obtain funds and money was in account without any delay, the repayment process is easily done and no quibbles, in the time of need Updraft saved me ... hats off the team, keep up the good work ... thanks Reviewed on: 11th April 2023

Fantastic service

Wonderful company, extremely helpful Reviewed on: 11th April 2023

amazing.

very supportive and always considerate Reviewed on: 11th April 2023

Great service

Supportive and quick, friendly service - thank you!! Reviewed on: 11th April 2023

Amazing

After struggling with my finances for so long updraft have been amazing! Quickly accepted me and paid so quickly - highly recommend Reviewed on: 11th April 2023

Excellent service

Really quick to respond and wonderful service Reviewed on: 11th April 2023

Good bank

Very good and easy to understand Reviewed on: 11th April 2023

Updraft is more than just about algorithms, it is about the individual customer

I have felt that Updraft cared about me and my circumstances more than just evaluating a credit score and deciding that I fail because of ‘x’ or ‘y’. It is a complete service that looks at me in a holistic way and it was the first time I felt that even if I am rejected for a financial product, I won’t question it. They are supportive and very good at communicating with customers. I’m extremely pleased with Updraft. Reviewed on: 11th April 2023

Super approachable, friendly service.

At a time I was really struggling I got great service support and advice. Easy to use, easy to organise and really speedy. Reviewed on: 11th April 2023

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