Smart Money People Logo

Updraft: Personal Loan reviews

4.96
Based on 11,045 reviews, last reviewed 14th May 2026
383300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great experience getting the loan Great experience getting the loan Reviewed on: 14th May 2026
Stephen M's avatar
Stephen M

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11045)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Banking made simple

5
I found the entire process east to understand and simple to follow, I felt my circumstances were understood and the need for flexible is limited in the bank sector but not with Updraft. Reviewed on: 5th April 2023

Excellent

5
Had Updraft for a while but was never eligible for one of their loans, the app keeps you updated on your credit score though and you can re apply later on. When I was finally Eligible they were friendly and helpful with everything well explained! Thank you updraft Reviewed on: 5th April 2023

Top notch service

5
Excellent from start to finish would certainly use again Reviewed on: 5th April 2023

Amazing service

5
Amazing service provided, so helpful and great communication Would definitely recommend Reviewed on: 5th April 2023

Sensible help at sensible rates

5
Updraft threw a lifeline in 2022, allowing me to save hundreds, if not thousands, in credit card debt interest charges. Paid several cards/accounts off. Then this year, I was offered an improved loan value and rate. I can now write off several other debts and be debt free in 4-5 years, all thanks to Updraft Reviewed on: 5th April 2023

Fantastic

5
Fantastic company who have been a huge help. Reviewed on: 5th April 2023

100% do if needed

5
Helps massively, no questions asked Reviewed on: 5th April 2023

There when nobody else was

5
I had been trying to get a loan for awhile now, to consolidate my credit cards. Even though I had a excellent credit score I was unable to get one from any of the major lenders. So I had just about given up, that is until I found updraft, they were there when no-one else was. So simple to apply, with a quick decision and now I'm on my way to being debt free. Reviewed on: 5th April 2023

Outstanding Service

5
Extremely easy application process via open banking, fast decision and really great all around experience Reviewed on: 4th April 2023

Great service

5
Great service and so easy to apply ! Will be recommending this company to my friends and colleagues Reviewed on: 4th April 2023