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Updraft: Personal Loan reviews

4.96
Based on 10,585 reviews, last reviewed 10th Mar 2026
338200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

It was great easy and fast really good service, woul... It was great easy and fast really good service, would recommend to a friend or colleague if they where in a market for a loan Reviewed on: 10th March 2026
Tim Whiterow's avatar
Tim Whiterow

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

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Updraft Personal Loan reviews (10585)

Quick application process slow replies

3
Very quick application process but very slow replies from staff over customer service. Also a few mistakes, all of which were rectified but things like taking double payments, then not taking payments and then harassing you for the money which you thought they had taken. The customer service is to the point can seem a little harsh at times Reviewed on: 17th March 2023

Excellent service!

5
All the questions I had were answered fully and they made the process so simple. Thank you updraft team for an excellent service Reviewed on: 17th March 2023

Easy to use simple process

5
Process was easy and the app is great to keep track Reviewed on: 17th March 2023

Excellent!!

5
Excellent straight forward company Reviewed on: 17th March 2023

Awesome

5
Very helpful, if you ask a question or need help the response is very quick and always what you need. Reviewed on: 17th March 2023

Excellent app

5
Easy to use app, great products, affordable loans. What else do you need from a financial business. Reviewed on: 17th March 2023

Great

5
Great service all ways on hand to help Reviewed on: 17th March 2023

Exceptional service

5
From start to finish they make it so simple and easy. Excellent service Reviewed on: 17th March 2023

Easy to use

5
Updraft is pretty great way to consolidate all the finances into one account. I've found it's saved me money and makes it easier to track what money is going out of my account each month. The interest rates are pretty fair and much better than most credit cards so its a great way to reduce interest charges if you are struggling to keep on top of everything. Reviewed on: 17th March 2023

Awesome

5
Gave me just what I needed in an emergency Reviewed on: 17th March 2023

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